Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Presales Solutions Architect
Company: Moveworks
Location: Remote
Posted Nov 16, 2025
The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.
Digital Sales Representative
Company: Twilio
Location: Ireland
Posted Nov 16, 2025
Twilio is seeking a German-speaking Digital Sales Representative to drive net new revenue and expand their presence in the DACH region. The role involves customer acquisition, value-based selling, and closing deals across all segments. The ideal candidate should have at least 2 years of sales experience in a tech space, native or fluent German language skills, and a strong understanding of the cloud computing and communications business model.
Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and experience executing complex ads projects involving math, auctions, bidding, optimization, and serving infrastructure.
Regional Sales Director
Company: Finite State
Location: EMEA
Posted Nov 16, 2025
The job posting is for a Regional Sales Director RSD EMEA position at Finite State. The role involves engaging, expanding, and executing sales operations across the EMEA region, focusing on software-defined product sectors and industries affected by modern device security and compliance pressures. The ideal candidate should have deep knowledge of the regional business landscape, proven track record in enterprise software or B2B technology sales, and exceptional solution selling capabilities. The position requires managing complex consultative sales cycles, cultivating relationships with C-level executives, and maintaining strong postsale relationships with customers. The company offers comprehensive benefits, equity, and the opportunity to work fully remotely while building the leading platform for connected device cybersecurity.
Team Manager - Regional Development
Company: Aidoc
Location: USA
Posted Nov 16, 2025
Aidoc is recruiting a Team Manager for Regional Development in the United States. The role involves leading a team to build early-stage sales pipeline within large health systems for Aidoc's clinical AI solutions. The ideal candidate should have experience in B2B hypergrowth SaaS sales, stakeholder mapping, account research, and multipersona engagement.
Customer Growth Manager
Company: Cloudbeds
Location: Latin America
Posted Nov 16, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound initiatives. The position requires building high-quality sales pipelines, maintaining stakeholder relationships, and demonstrating expertise in hospitality tech. Key qualifications include a proven sales track record, industry knowledge, and proficiency with CRM tools.
Senior Product Design Director
Company: Webflow
Location: USA
Posted Nov 16, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.
Professional Services Engineer - P4
Company: Perforce
Location: Remote
Posted Nov 16, 2025
Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.
Pricing Analyst
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 16, 2025
This job description outlines a Pricing Analyst role at GitLab, focusing on pricing strategy, data analysis, and collaboration with cross-functional teams. Responsibilities include evaluating usage-based pricing, building dashboards, and conducting pricing research. The role requires expertise in SQL, Python/R, and Tableau, with emphasis on AI and compute-intensive features.
Customer Success Manager
Company: GitLab
Location: USA
Posted Nov 16, 2025
The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.
Senior Product Designer II - Segments
Company: HubSpot
Location: Remote
Posted Nov 16, 2025
HubSpot is seeking a Senior Product Designer II to reimagine segmentation and transform their Lists product into an AI-enabled audiences platform. The role involves tackling cross-product problems, shaping design systems, leveraging AI features, collaborating across functions, measuring impact, and fostering an inclusive culture. The ideal candidate should have proven product design expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI curiosity, and a growth mindset.
Senior Product Manager - Journey Experience
Company: Apollo.io
Location: USA
Posted Nov 16, 2025
The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.