Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Mortgage Loan Processor
Company: RWM Home Loans
Location: USA
Posted Nov 16, 2025
The job overview describes a detail-oriented and results-driven Mortgage Loan Processor role. The position involves reviewing loan files, analyzing borrower documentation, ensuring compliance with lending requirements, collaborating with team members, and delivering exceptional customer service. The role requires 3-5 years of recent mortgage processing experience with various loan types, deep knowledge of loan structuring and underwriting guidelines, and proficiency in regulatory compliance.
Software Development Engineer III - Maps API
Company: Mapbox
Location: Germany
Posted Nov 16, 2025
Mapbox is a leading real-time location platform for businesses, providing tools for navigation, mapping, and location-aware applications. The company values high-performing individuals, diversity, and a culture of teaching and learning. The Maps API team builds and maintains mapping services, with a focus on scalability, reliability, and performance.
Engineer - Full Stack (Revenue Zone)
Company: Zapier
Location: North America
Posted Nov 16, 2025
Zapier seeks a Full Stack Engineer to build and evolve infrastructure for their Revenue Zone, focusing on payments, subscriptions, and customer experiences. The role involves modernizing systems, collaborating across teams, and contributing to scalable solutions that impact millions of users.
Sourcing & Production Lead | Chinese Speaking
Company: Trafilea
Location: USA
Posted Nov 16, 2025
Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Lead to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.
Lead Web Engineer
Company: Green Dot Corporation
Location: Remote
Posted Nov 15, 2025
Green Dot Corporation is seeking a Lead Web Engineer to join their Consumer Engineering Team. The role involves architecting and developing enterprise-grade web applications using modern frameworks and cloud-native technologies. The ideal candidate should have 8+ years of web development experience, expertise in React or Angular, and experience with Azure Cloud services. The position offers a competitive salary range of $97,100 to $145,500 per year.
Senior Infrastructure Engineer
Company: BlueVoyant
Location: Remote
Posted Nov 15, 2025
BlueVoyant is seeking a skilled multicloud Infrastructure Engineer to lead infrastructure projects across AWS, Azure, and GCP. The role involves close coordination with team leads, product management, and engineers to design and deliver secure, scalable, and high-availability infrastructure services. The ideal candidate will thrive in a fast-paced environment, collaborate with cross-functional teams, and have expertise in Linux, scripting, configuration management, and container-based deployment technologies.
Platform Engineer - Senior
Company: Blackbaud
Location: India
Posted Nov 16, 2025
The platform engineer role involves managing Windows systems infrastructure, collaborating with cross-functional teams, and ensuring reliability, security, scalability, and performance. The ideal candidate should have 5+ years of experience in Windows automation, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.
Senior Solutions Architect
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.
Senior Software Engineer II - Messaging Platform
Company: HubSpot
Location: UK
Posted Nov 16, 2025
The text describes HubSpot's messaging infrastructure team and their critical role in maintaining reliable, scalable email systems. It highlights the team's responsibilities, technical challenges, and the importance of their work in supporting customer communication and business success.
Support Agent
Company: Airtm
Location: Latin America
Posted Nov 16, 2025
Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. The company aims to build the necessary infrastructure for the online work economy, giving individuals, communities, and countries the tools to control their financial destinies.
Senior Customer Success Manager
Company: Tines
Location: USA
Posted Nov 16, 2025
The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.
Senior Backend Engineer - PHP/Go
Company: Hostaway
Location: Remote
Posted Nov 15, 2025
This job posting highlights Hostaway's growth as a market-leading SaaS company offering remote roles for European candidates. The position emphasizes collaboration with key partners, technical challenges, and benefits like competitive pay, equity, remote work flexibility, and a dynamic international team culture.