Customer Satisfaction Jobs

802,383 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Vice President of Pharmacy Services

Company: HealthTrust Supply Chain

Location: Las Vegas, NV

Posted Oct 23, 2025

Licensed pharmacist (must become licensed in the state practicing within 6 months or sooner if mandated by State Board of Pharmacy).

Aircraft Electrician -215451

Company: Chipton-Ross

Location: San Antonio, TX

Posted Oct 23, 2025

Demonstrates basic familiarization to read and interpret engineering drawings, technical orders, process specifications, and retrofit requirements to perform…

Fabrication Welder / ATDM

Company: BAE Systems

Location: Jacksonville, FL

Posted Oct 23, 2025

Other tasks include the welding of outfitting items such as electrical cableways, brackets, watertight hatches/doors and many other components in accordance…

AI & GenAI Data Scientist - Manager

Company: PRICE WATERHOUSE COOPERS

Location: Las Vegas, NV

Posted Oct 23, 2025

Managing development teams in building of AI and GenAI solutions, including but not limited to analytical modeling, prompt engineering, general all-purpose…

AI & GenAI Data Scientist-Senior Associate

Company: PRICE WATERHOUSE COOPERS

Location: Las Vegas, NV

Posted Oct 23, 2025

Building of GenAI and AI solutions, including but not limited to analytical model development and implementation, prompt engineering, general all-purpose…

Supervisor, ERP Project Manager III

Company: Duval County Public Schools

Location: Jacksonville, FL

Posted Oct 23, 2025

Lead planning and/or implementation of ERP projects by working with leadership, vendors, and seniors project team to develop realistic projects goals.

MeF Security Architect

Company: S2 Technovations

Location: United States

Posted Oct 23, 2025

This role serves as the *primary point-of-contact for all security-related decisions*, driving vulnerability remediation, advancing DevSecOps maturity, and…

AI & GenAI Data Scientist-Senior Associate

Company: PRICE WATERHOUSE COOPERS

Location: Jacksonville, FL

Posted Oct 23, 2025

Building of GenAI and AI solutions, including but not limited to analytical model development and implementation, prompt engineering, general all-purpose…

Part Time Retail Sales Associate

Company: Outdoor Research LLC

Location: Seattle, WA

Posted Oct 23, 2025

Counting down registers and printing off nightly reports. The Sales Associate assists in the daily operations of the Outdoor Research Seattle Store upholds the…

ECLSS Senior Project Manager

Company: Amentum

Location: Houston, TX

Posted Oct 23, 2025

Lead of a team of engineers to develop mechanical or electrical hardware for space flight. Plan and execute hardware troubleshooting to investigate mechanical…

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 23, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Office Cleaner/ Janitor

Company: ACE FABRICATORS

Location: Houston, TX

Posted Oct 23, 2025

 Replenishes paper products in kitchen and bathrooms.  Maintains and cleans all floor surfaces, including sweeping, mopping daily. Off for 7 major Holidays.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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