Customer Satisfaction Jobs

802,388 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Vice President of Pharmacy Services

Company: HealthTrust Supply Chain

Location: Las Vegas, NV

Posted Oct 23, 2025

Licensed pharmacist (must become licensed in the state practicing within 6 months or sooner if mandated by State Board of Pharmacy).

Chef (Full-Time) | Smith Tower Observatory and Bar

Company: Columbia Hospitality Inc

Location: Seattle, WA

Posted Oct 23, 2025

At Smith Tower Observatory and Bar, the Chef is the culinary leader responsible for driving kitchen excellence across all service areas—including daily…

Aircraft Electrician -215451

Company: Chipton-Ross

Location: San Antonio, TX

Posted Oct 23, 2025

Demonstrates basic familiarization to read and interpret engineering drawings, technical orders, process specifications, and retrofit requirements to perform…

Registered Nurse | RN | OR (Contract)

Company: Favorite Healthcare Staffing

Location: Houston, TX

Posted Oct 23, 2025

Travel nursing with Favorite Healthcare Staffing gives you the opportunity to advance your career, develop new skills, and experience new things, all while…

Fabrication Welder / ATDM

Company: BAE Systems

Location: Jacksonville, FL

Posted Oct 23, 2025

Other tasks include the welding of outfitting items such as electrical cableways, brackets, watertight hatches/doors and many other components in accordance…

Label Operator

Company: PLI Cards

Location: North Las Vegas, NV

Posted Oct 23, 2025

3+ years’ experience in a progressive, high-volume manufacturing environment. Strong organization skills combined with structured problem solving and the…

Manager, Vendor Marketing

Company: REI (Recreational Equipment Inc.)

Location: Seattle, WA

Posted Oct 23, 2025

Resourceful & self-directed – Comfortable working with limited guidance in complex situations, creating clarity and driving solutions.

HVAC/R Service Tech 5 - Refrigeration

Company: CoolSys

Location: Chicago, IL

Posted Oct 23, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Part Time Retail Sales Associate

Company: Outdoor Research LLC

Location: Seattle, WA

Posted Oct 23, 2025

Counting down registers and printing off nightly reports. The Sales Associate assists in the daily operations of the Outdoor Research Seattle Store upholds the…

Woodworker Lead

Company: Olgoonik Corporation

Location: San Diego, CA

Posted Oct 23, 2025

Forklift license or material handling certification. Knowledge of carpentry methods, hand tools, power tools, and pneumatic nailers.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: San Diego, CA

Posted Oct 23, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 23, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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