Customer Satisfaction Jobs

802,383 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

HOUSEKEEPER (FULL TIME)

Company: Flik Hospitality Group

Location: Las Vegas, NV

Posted Oct 23, 2025

Responds to calls for housekeeping problems, such as spills and broken glasses. Associates may also be eligible for paid and/or unpaid time off benefits in…

Director, Packaging Design, Amazon Devices

Company: Amazon.com Services LLC

Location: Seattle, WA

Posted Oct 23, 2025

Experience working with UX designers and engineering leads to develop packaging designs that are intuitive and fun. 15+ years of creative design experience.

Business Improvement Analysts

Company: Medtronic

Location: San Antonio, TX

Posted Oct 23, 2025

You will facilitate alignment meetings to drive project success from design to implementation, leveraging new tools and technology to increase automation in…

Executive Sous Chef

Company: Hilton San Antonio Hill Country

Location: San Antonio, TX

Posted Oct 23, 2025

Minimum of eight years’ experience in the culinary field or any similar combination of education and experience. Use market research to develop new products.

Retail Sales Associate

Company: BIRKENSTOCK

Location: New York, NY

Posted Oct 23, 2025

Utilize basic math skills for cash handling and processing transactions accurately at the cash register. Basic math skills are essential for cash handling…

Janitor/ Porter/Cleaner/ Evening

Company: ServiceMaster Commercial Cleaning and Maintenance by Rogers

Location: Anaheim, CA

Posted Oct 23, 2025

Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures. Experience working for a professional janitorial company…

Janitor/Cleaner

Company: Myers Community Cleaning

Location: Dallas-Fort Worth, TX

Posted Oct 23, 2025

Perform thorough cleaning of guest rooms, public areas, and back-of-house spaces to ensure high standards of cleanliness.

Registered Nurse ICU

Company: PRN Healthcare, LLC

Location: Pasadena, TX

Posted Oct 23, 2025

Take control of your career with a travel contract or local contract. A robust credentialing team that helps locate and pay for pre-employment labs and testing.

Registered Nurse ICU

Company: PRN Healthcare, LLC

Location: Pasadena, TX

Posted Oct 23, 2025

Take control of your career with a travel contract or local contract. A robust credentialing team that helps locate and pay for pre-employment labs and testing.

Commercial Service Plumber

Company: Tempe Mechanical

Location: Tempe, AZ

Posted Oct 23, 2025

Respond to emergency plumbing service calls in a timely manner. The Commercial Service Plumber will be responsible for the installation, repair, and maintenance…

Data Analyst II

Company: Uber

Location: Chicago, IL

Posted Oct 23, 2025

Use tools and programming languages like SQL, Tableau, Excel/Sheets, and many other internal tools (such as Oracle) to work efficiently at scale.

Catering Chef

Company: Elwood Professional

Location: Los Angeles, CA

Posted Oct 23, 2025

Plans, organizes, and executes training of department staff to meet continuous process improvement objectives and completes various administrative duties…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages