Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Per Diem Staff Pharmacist | Renton, Washington

Company: Soliant

Location: Renton, WA

Posted Oct 22, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required.

Unarmed Security Guard

Company: Overton Security

Location: Pleasanton, CA

Posted Oct 22, 2025

The ideal candidate will be responsible for maintaining a safe and secure environment for our clients, employees, and visitors. High school diploma or GED.

Customer Service Insurance Representative

Company: Tonya Kellum State Farm Insurance Agency

Location: Seattle, WA

Posted Oct 22, 2025

Answer and manage high-volume inbound calls with professionalism and care. Assist existing clients with policy questions, payments, and documentation.

Associate II, Customer and Branch Operations

Company: Controlled Products Systems Group, Inc.

Location: San Jose, CA

Posted Oct 22, 2025

A successful incumbent is expected to (i) Maintain heavy daily telephone contact with external and internal customers regarding product information,.

Protective Services Specialist

Company: QuikTrip

Location: San Antonio, TX

Posted Oct 22, 2025

_Required Education:_*High school diploma; Department of Public Safety (or other state equivalent) certification for Armed Security Officer; Emergency First Aid…

Warehouse Associate

Company: Kellermeyer Bergensons Services

Location: Coppell, TX

Posted Oct 22, 2025

Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe…

Network Architect

Company: Robert Half

Location: Wayne, PA

Posted Oct 22, 2025

This role will lead the design, implementation, and support of advanced network solutions across on-premises and cloud environments, ensuring secure, scalable,…

Concrete Polishing/Polisher Foremen & Laborers

Company: American Concrete Polishing (ACP Blason)

Location: Los Angeles County, CA

Posted Oct 22, 2025

Utilizes correct process and procedure when prepping floors, polishing concrete, performing repairs, using chemicals, and operating tools and machines to ensure…

RN (Registered Nurse) NOC SHIFT Full-Time 4/2

Company: Mission Hills Post Acute Care

Location: San Diego, CA

Posted Oct 22, 2025

Must possess a current, unencumbered, active license to practice as an RN in California. COVR scheduling app: Pick up shifts on your phone.

Field Technician (Mechanic) (Pump, Power & HVAC)

Company: EquipmentShare

Location: Newark, CA

Posted Oct 22, 2025

Valid driver's license with acceptable driving record. As a field technician, you'll use our tech to create, assign, and monitor work orders, track machine…

Area Sales Manager - Premium Beverage Brand - San Antonio/Austin, TX

Company: Greenhouse Agency

Location: San Antonio, TX

Posted Oct 22, 2025

Utilize Greenhouse CRM tools (Repsly) to record account calls and KPI activity in “real-time.”. Respond to retailer inquiries, develop tailored sales strategies…

HVAC Mechanic

Company: Ahtna, Inc

Location: Seattle, WA

Posted Oct 22, 2025

Valid driver's license with a clean driving record; ability to operate company vehicles. Knowledge of pertinent local, state and federal laws, ordinances, codes…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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