Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Sales Assistant Part Time 20 hours

Company: American Vintage

Location: Palo Alto, CA

Posted Oct 22, 2025

Sell with emotion: Offer a unique, personalized customer experience, and challenge yourself to reach your sales targets. Entre 19$ et 21$ brut/heure.

Waste Diversion Manager

Company: Delaware County Solid Waste Authority

Location: Media, PA

Posted Oct 22, 2025

Bachelor’s degree in environmental science, business or related field, with 5+ years of experience in a similar position or related field, or a comparable…

"Orange Ambassadors" - Sales Associate

Company: Orangetheory Fitness - #0047

Location: Jacksonville, FL

Posted Oct 22, 2025

Conducts telephone inquiries/follow up calls/customer care calls. Maintains an organized and clean lobby/front desk area. Basic (4 classes/month): $5.

Applied Data Scientist

Company: Jerry.ai

Location: Los Angeles, CA

Posted Oct 22, 2025

Education: Bachelor’s degree (PhD preferred) in a quantitative field (Statistics, Physics, Mathematics, etc.).

HVAC Residential Service Technician

Company: Leslie Heating, Cooling, Plumbing, & Electric

Location: Lombard, IL

Posted Oct 22, 2025

Complete all general HVAC in-home, service calls. Understand your sales criteria and hold yourself accountable for exceeding revenue goals.

Part-Time Email Customer Service Rep

Company: Live Forever Golf

Location: Jacksonville, FL

Posted Oct 22, 2025

You’ll answer emails, solve order questions, and make sure every customer feels like part of the crew. Comfortable using email, spreadsheets, and basic e-…

Security Officer

Company: J&J Certified Protection Services LLC

Location: Houston, TX

Posted Oct 22, 2025

We provide security services for commercial, residential, industrial, and patrol assignments. Ability to stand/walk for shift duration.

Customer Success Lead

Company: Coinflow

Location: Chicago, IL

Posted Oct 22, 2025

4–7 years of experience in customer support, operations, or technical support — ideally within fintech, payments, or SaaS.

Applied Data Scientist

Company: Jerry.ai

Location: Phoenix, AZ

Posted Oct 22, 2025

Education: Bachelor’s degree (PhD preferred) in a quantitative field (Statistics, Physics, Mathematics, etc.).

Event Security Guard - LAS VEGAS F1

Company: IPS Security

Location: San Jose, CA

Posted Oct 22, 2025

Multiple Paid Breaks and Meals Provided. PAYRATE: $20/HR + OVERTIME - WEEKLY PAY. MUST HAVE VALID PILB NEVADA GUARD CARD. Must have excellent customer service.

Security Guard - Unarmed Patrol Driver

Company: Allied Universal

Location: Jacksonville, FL

Posted Oct 22, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required in accordance with Allied Universal driver policy…

Applied Data Scientist

Company: Jerry.ai

Location: Austin, TX

Posted Oct 22, 2025

Education: Bachelor’s degree (PhD preferred) in a quantitative field (Statistics, Physics, Mathematics, etc.).

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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