Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Wm Henderson Plumbing, Heating and Cooling

Location: Philadelphia, PA

Posted Oct 22, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Senior Security Officer

Company: Mayo Clinic

Location: Jacksonville, FL

Posted Oct 22, 2025

Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must have or obtain within 6 months…

Backend Engineer (Python- customer facing API's) - REMOTE

Company: Comcast Corporation

Location: Philadelphia, PA

Posted Oct 22, 2025

Within a squad of developers, a backend engineer will be a technical expert on several features, application programming interfaces, and practices.

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Wm Henderson Plumbing, Heating and Cooling

Location: Broomall, PA

Posted Oct 22, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Junior Full Stack Software Engineer

Company: SiegePal LLC

Location: San Diego, CA

Posted Oct 22, 2025

Collaborate with cross-functional teams to *design, develop, and implement innovative features* that align with our cybersecurity mission.

Bathroom Lead Installer

Company: Kitchen Tune-Up Main Line, PA

Location: Exton, PA

Posted Oct 22, 2025

Other: Valid driver’s license, reliable transportation, and ability to pass background check. Read and interpret blueprints, floor plans, and technical drawings…

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Wm Henderson Plumbing, Heating and Cooling

Location: Wilmington, DE

Posted Oct 22, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Marketing Communications Coordinator

Company: University Health

Location: San Antonio, TX

Posted Oct 22, 2025

Current Texas driver’s license is required. Bachelor’s degree in business administration, marketing, or related field is preferred.

Journeyman Plumber

Company: Austin's Greatest Plumbing

Location: Austin, TX

Posted Oct 22, 2025

Conduct field service calls to troubleshoot plumbing issues in residential or commercial settings. Utilize hand tools and power tools effectively for various…

HVAC Technician - CHOOSE YOUR SHIFT - Up to $50/hour - Up to $10k Sign On

Company: Wm Henderson Plumbing, Heating and Cooling

Location: West Chester, PA

Posted Oct 22, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Experienced Custodian Weekend Only 9am-1pm Philadelphia 19106

Company: ABMC Janitorial Inc.

Location: Philadelphia, PA

Posted Oct 22, 2025

This is a 24/7 building and the customer will be working while we clean so you much be a professional, quiet, low talking, polite and courteous to employees,…

Plumbing Service Manager

Company: Anveta Inc

Location: Phoenix, AZ

Posted Oct 22, 2025

Relevant certifications or licenses in plumbing are a plus. The Plumbing Service Manager will oversee daily plumbing operations, manage service schedules,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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