Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Installation Technician (Apprentice-Journeyman Level)

Company: California Closets CCO

Location: Huntington Beach, CA

Posted Oct 21, 2025

Must maintain a valid driver's license and clean driving record. Maintain shop tools and equipment in safe working order (tools are provided).

Non-Commissioned Professional Security Officer Needed- Downtown Austin

Company: GuardTexas

Location: Austin, TX

Posted Oct 21, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Provide a visual security presence.

Unarmed Security Officer

Company: Prosegur

Location: San Antonio, TX

Posted Oct 21, 2025

Valid driver’s license and clean driving record preferred. Maintain a safe and secure environment for employees, contractors, and visitors while performing…

AI/ML Engineer - Remote

Company: Optum

Location: Seattle, WA

Posted Oct 21, 2025

Ability to effectively communicate technical concepts/results to both technical and non-technical audiences. PhD in Computer Science, Artificial Intelligence,…

Unarmed Security Officer

Company: Prosegur

Location: San Antonio, TX

Posted Oct 21, 2025

Valid driver’s license and clean driving record preferred. Maintain a safe and secure environment for employees, contractors, and visitors while performing…

Unarmed Security Officers

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

Valid driver's license (preferred). Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention,…

Golf Course Security Officer

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

PERC Card: Ability to obtain a valid Permanent Employee Registration Card (PERC). The primary responsibility of this position is to assist with the safety and…

Unarmed Security Officer - 2nd & 3rd Shift - Full Time

Company: Prosegur

Location: Fremont, CA

Posted Oct 21, 2025

Respond to alarms, radio calls, and electronic alerts with urgency and professionalism. Must have a valid California Security Guard License.

Chef

Company: Limelight Social Club

Location: Las Vegas, NV

Posted Oct 21, 2025

Plan and design menus that reflect seasonal ingredients and customer preferences. Supervise kitchen staff, providing training and guidance to ensure high-…

Client Success Administrator

Company: Forward Air

Location: Vernon, CA

Posted Oct 21, 2025

Respond to incoming client phone calls and emails. Create and manage receipts in Warehouse Management System (WMS) for inbound shipments.

Armed Luxury Retail Security Officer

Company: St. Moritz Security Services

Location: Las Vegas, NV

Posted Oct 21, 2025

Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor…

Associate Pharmacist

Company: Specialty Veterinary Pharmacy

Location: Stafford, TX

Posted Oct 21, 2025

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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