Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Driver (Independent Contractor)

Company: BETTER TRUCKS INC

Location: Austin, TX

Posted Oct 21, 2025

Have a valid driver's license and social security number. Earn money on your schedule with flexible routes, same-day payments, and the chance to deliver in your…

Staff Pharmacist

Company: Saliba's Extended Care Pharmacy - Phoenix

Location: Phoenix, AZ

Posted Oct 21, 2025

Accurately prepare medications for final dispensing to the patient, including filling, order entry, and packaging. 2+ years of pharmacist experience required.

Web Graphics Designer

Company: Reliable Parts Inc

Location: Dallas, TX

Posted Oct 21, 2025

Bachelor’s degree in graphic design, web design, or a related field. Proficiency in design tools such as Figma, Adobe Photoshop, and Adobe Illustrator.

Retail Store Customer Service Specialist

Company: Sherwin-Williams

Location: Austin, TX

Posted Oct 21, 2025

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,…

Sr. Admissions Director | Multi-Site

Company: Wesley Des Moines

Location: Des Moines, WA

Posted Oct 21, 2025

Prepare and analyze admissions and census reports; develop strategies to achieve census and payor mix goals; assist with implementation of marketing plans.

Customer Growth Data Analyst

Company: Microsoft

Location: Redmond, WA

Posted Oct 21, 2025

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data…

Executive Chef

Company: Aramark

Location: San Jose, CA

Posted Oct 21, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Director of Product Marketing

Company: Nuvem

Location: United States

Posted Oct 21, 2025

Plan and manage cross-functional launch processes, timelines, and communications. You must be a playbook writer and executor, able to make plans that both meet…

Security Officer Rover Temple Hospital

Company: Allied Universal

Location: Philadelphia, PA

Posted Oct 21, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Paid Media Data Analyst

Company: Microsoft

Location: Redmond, WA

Posted Oct 21, 2025

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data…

Residential Journeyman Plumber

Company: All Star A/C, Heating & Plumbing

Location: Houston, TX

Posted Oct 21, 2025

Strong technical knowledge of plumbing systems, including pipe types, materials, and installation techniques. Diagnose and fix leaks, water pressure issues, and…

Entry Level Packaging Team Member - 12 Hour Shift Day

Company: Winland Foods, Inc.

Location: Tolleson, AZ

Posted Oct 21, 2025

Must possess a solid mechanical aptitude combined with technical training and/or the equivalent in manufacturing experience (preferably in food manufacturing) 2…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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