Customer Satisfaction Jobs

802,484 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Billing Customer Service Specialist

Company: Banner Personnel Services, Inc.

Location: Chicago, IL

Posted Oct 21, 2025

Must be able to complete projects within the time allowed, be meticulous, be able to multitask, handle customer service inquiries both in person and by phone,…

Customer Service Representative

Company: Express Employment Professionals

Location: Renton, WA

Posted Oct 21, 2025

Answers incoming calls and makes necessary follow up outbound calls. This position is responsible for answering routine telephone inquiries in a customer-…

Electrical Technician- Up to $3,000 Sign-on Bonus

Company: Fenwick Home Services

Location: Jacksonville, FL

Posted Oct 21, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Senior Scrum Master

Company: Liberty Mutual

Location: Plano, TX

Posted Oct 21, 2025

Bachelor’s degree in a relevant field (Business, Computer Science, or related discipline). We will not tolerate discrimination on the basis of race, color,…

Paint Store Associate (Full-Time)

Company: Shilpark Paint

Location: San Diego, CA

Posted Oct 21, 2025

Must be able to operate a computer and communicate via telephone. Shilpark Paint in San Diego (Miramar Road) is hiring a *full time* customer service/driver…

Carpenter

Company: Restoration Unlimited

Location: Santa Fe Springs, CA

Posted Oct 21, 2025

Service and customer support during field visits or dispatches. Stock and maintain vehicle with proper tools and materials for the days work.

Analyst, Data Governance

Company: Toyota

Location: Plano, TX

Posted Oct 21, 2025

The primary responsibility of this role is to assist technical staff in the Data Management, Technology, and Information Security space with the analysis of…

Armed Luxury Retail Security Officer

Company: St. Moritz Security Services

Location: Las Vegas, NV

Posted Oct 21, 2025

Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor…

HVAC Maintenance Apprentice

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted Oct 21, 2025

Have at least 2 years of clean driving experience. Are comfortable with smart phones, ipads or laptops- tech savvy is a MUST.

Healthcare Security Supervisor - West LA

Company: Blackstone Consulting, Inc

Location: Los Angeles, CA

Posted Oct 21, 2025

Prevents unapproved or unlawful entry. May enforce regulations pertaining to personnel and visitors. Provides information regarding the facility and surrounding…

Energy Business Analyst

Company: CME Group

Location: Chicago, IL

Posted Oct 21, 2025

The Energy BLM Analyst will work in partnership with the Energy Products team to design and implement the business line strategy.

Security Officer Full-time/Evening

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Oct 21, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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