Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Housing Community Service Officer

Company: San Jose State University

Location: San Jose, CA

Posted Oct 21, 2025

Valid California driver’s license. This position works collaboratively with University Housing Services and the University Police Department to provide patrol…

Client Services Representative

Company: Vive! Therapeutic Massage LLC

Location: Park Ridge, IL

Posted Oct 21, 2025

Be friendly, empathetic and respectful to our guests. Help guests schedule appointments, both in person and on the phone.

Cabinet & Closet Installer/Trim Carpenter

Company: Closet Factory

Location: Las Vegas, NV

Posted Oct 21, 2025

Valid Nevada drivers license with clean driving record. Must have experience working with basic hand tools. Establish and maintain communication with customer…

San Antonio 10 Sanitation - Total Store Sanitation Rep - Part-Time

Company: HEB

Location: San Antonio, TX

Posted Oct 21, 2025

* It is Partners' responsibility to never lift beyond their own safe lifting limit. Maintains the Store's cleanliness and safety with a sense of urgency and…

PXT (People Experience & Technology) - Data Scientist Associate

Company: JPMorganChase

Location: Wilmington, DE

Posted Oct 21, 2025

Technically proficient in data management tools, data governance, quality assurance, lifecycle management, and data integration.

San Antonio 10 Sanitation - Total Store Sanitation Rep - Part-Time

Company: H-E-B

Location: San Antonio, TX

Posted Oct 21, 2025

* It is Partners' responsibility to never lift beyond their own safe lifting limit. Maintains the Store's cleanliness and safety with a sense of urgency and…

Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Oct 21, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Customer Service Associate

Company: Raising Cane's

Location: Morgan Hill, CA

Posted Oct 21, 2025

Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every…

Retail Sales or Stock - The Shops at Park Lane Rack

Company: Nordstrom

Location: Dallas, TX

Posted Oct 21, 2025

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.

Journeyman Electrician - Englobal

Company: Gulf Island

Location: Houston, TX

Posted Oct 21, 2025

Valid driver’s license and reliable transportation. Valid Journeyman Electrician license in Texas. Ensure compliance with national, state, and local electrical…

Clinical Pharmacist Inpatient

Company: Valley Medical Center

Location: Renton, WA

Posted Oct 21, 2025

Licensed as a Registered Pharmacist in the State of Washington with license in good standing, or eligible for licensure. ACLS and PALS within 3 months of hi.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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