Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Client Services Specialist

Company: AmeriBest Home Care, Inc.

Location: Philadelphia, PA

Posted Oct 21, 2025

Triage calls with clients and DSPs who depart services. Conduct feedback calls with Direct Support Professionals and Clients to maintain satisfaction.

Physical Security Contract Manager

Company: Kerberos International, Inc.

Location: Tukwila, WA

Posted Oct 21, 2025

Our Federal Security Contracts Manager will manage US Federal government and some state government security guard contract, including operational over watch,…

Lead Carpenter (Greater King County) (Seattle)

Company: McLeod Construction LLC

Location: Lynnwood, WA

Posted Oct 21, 2025

Minimum 5 years of field construction experience (including 2 years in a supervisory role). McLeod Construction – a long-standing Seattle general contractor…

Clinical Solution Consultant- Pharmacist, Mid Atlantic Region

Company: BD

Location: San Diego, CA

Posted Oct 21, 2025

Valid driver’s license and clean driving record. Expertly performs complex customer current state assessment and creates a compelling future state business case…

Solutions Architect 136983

Company: Anistar Technologies

Location: United States

Posted Oct 21, 2025

MUST have valid driver’s license, reliable transportation, and MUST be able to pass drug and background checks. Meade, OH, Mechanicsburg, PA or Huntsville, AL.

Call Center Representative/Customer Service

Company: RDI Corporation

Location: Henderson, NV

Posted Oct 21, 2025

Take calls from providers and enter services that they are requesting into the system. Take calls from providers regarding cases and provide updates.

Pharmacist

Company: Eteam Workforce Private Corporation

Location: Houston, TX

Posted Oct 21, 2025

RPH certification from the state of Texas required. Completes annual re-certification and scores at least 90% on the aseptic technique/infection control skills…

Technical Product Owner / Software Development Expert

Company: Emergent Software

Location: Dallas-Fort Worth, TX

Posted Oct 21, 2025

Experience operating as the liaison between agile development teams and users in defining requirements, performing business analysis, and driving delivery in…

Technology Risk Analyst I, Launch Program 2026 - New York City, NY

Company: Mastercard

Location: New York, NY

Posted Oct 21, 2025

As a Launcher, you will collaborate with cross-functional teams—including engineering, product, and business operations—to build a strong foundation in…

Drivers CDL / Warehouse Associates-JOB FAIR- NOVEMBER 5, 2025

Company: Iron Mountain

Location: Pflugerville, TX

Posted Oct 21, 2025

*Minimum Age and License:* Minimum age of *21* with a valid *Class B Commercial Driver’s License (CDL)* and a consistently good driving record.

CDL Delivery Driver/Service Specialist - Houston, TX

Company: Vantive

Location: Houston, TX

Posted Oct 21, 2025

Minimum of 1 year of driving comparable equipment with inside delivery experience preferred. Follow all safety rules for equipment use and driving outlined by…

On-Site Accountant/Bookkeeper – Flooring Company (Austin, TX)

Company: Hardwood Bargains

Location: Austin, TX

Posted Oct 21, 2025

Bachelor’s degree in Accounting or relevant field. Perform daily *bank and credit card reconciliations*. Perform physical inventory counts and investigate any…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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