Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Part-Time Sales Associate

Company: LACOSTE

Location: Las Vegas, NV

Posted Oct 21, 2025

Cash Handling: Operate the cash register, handle transactions accurately, and ensure a balanced cash drawer. Store Maintenance: Keep the sales floor organized,…

Senior Software Developer

Company: Peraton

Location: United States

Posted Oct 21, 2025

The Senior Java Developer, in conjunction with assigned SCRUM Master, will build out the technical tasks, populate the SaFE/Agile backlog, and drive technical…

Software Engineer I - Digital Experience

Company: Qualtrics

Location: Seattle, WA

Posted Oct 21, 2025

Bachelor’s degree in Computer Science or related field. Experience troubleshooting on web browser dev tools. We spend 10% of our time on individual engineering…

Advisor Support Associate

Company: Charles Schwab

Location: Phoenix, AZ

Posted Oct 21, 2025

You will assist advisors through a mix of inbound and outbound calls related to common topics such as new accounts, transaction status, money movement, transfer…

Security Professional - North Warehouse Flex

Company: Allied Universal

Location: Las Vegas, NV

Posted Oct 21, 2025

Valid driver's license if driving a company or customer-owned vehicle. Sound alarms or calls police or fire department in case of fire or presence of…

Machine Operator

Company: Buckhead Meat and Seafood

Location: San Antonio, TX

Posted Oct 21, 2025

Responsible for managing or performing work associated with converting raw materials and components into finished goods including: • General production…

Security Professional -Patrol Specialist Unarmed

Company: Allied Universal

Location: Las Vegas, NV

Posted Oct 21, 2025

A valid driver's license will be required for driving positions only. Possession of a Guard Card or license is preferred. Pay Rate: $20.00 / Hour.

Manager, Acquisition Project Management

Company: Mini Mall US Storage Properties

Location: Plano, TX

Posted Oct 21, 2025

Track project status using tools like Smartsheet and Yardi. Proficiency in Microsoft Excel, Outlook, and project management tools.

Client Solutions Manager (Legal)

Company: Robert Half

Location: La Jolla, CA

Posted Oct 21, 2025

2+ years of business-to-business development experience and/or working in an industry related field is preferred.

Cybersecurity Analyst

Company: Alter Domus

Location: Chicago, IL

Posted Oct 21, 2025

Familiarity with malware analysis, reverse engineering, and forensic tools. Monitor security information and event management (SIEM) systems, intrusion…

Service Specialist

Company: TSR Consulting Services, Inc (Confidential Client)

Location: Chicago, IL

Posted Oct 21, 2025

Act as first point of contact for all incoming employer-client & agent calls on the Service phone line. Must develop a broad working knowledge of company…

Executive Chef

Company: Aramark

Location: San Jose, CA

Posted Oct 21, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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