Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Entry-Level Sales Associate

Company: Axis Mktg Agency, Inc

Location: El Cajon, CA

Posted Oct 20, 2025

Valid driver’s license and consistent access to reliable transportation. Accurately record customer interactions and sales activity using designated systems and…

Security Officer - Data Warehouse

Company: GardaWorld Security Services U.S.

Location: Hutto, TX

Posted Oct 20, 2025

MUST have a valid drivers license. A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with…

Customer Hospitality Representative

Company: Greenwood Heating and Home Services

Location: Everett, WA

Posted Oct 20, 2025

Interact with customers utilizing email, chat, and phone calls to provide support and information on products and services.

Full Stack Engineer

Company: Innovel Global Logistics

Location: Villa Park, IL

Posted Oct 20, 2025

High school diploma required; degree in Computer Science or related field preferred. You’ll be instrumental in developing internal tools, customer/vendor…

HVAC Service Technician

Company: Greenwood Heating and Home Services

Location: Everett, WA

Posted Oct 20, 2025

Our field technicians’ schedules vary based on workload and on call rotation (service tech only). Attention to detail when debriefing office or homeowner about…

Customer Service Representative

Company: Axis Mktg Agency, Inc

Location: La Mesa, CA

Posted Oct 20, 2025

Valid driver’s license and consistent access to reliable transportation. Accurately record customer interactions and sales activity using designated systems and…

Data Analyst - Service Warranty

Company: Empire Cat

Location: Henderson, NV

Posted Oct 20, 2025

Experience with data analysis tools and techniques, such as SQL and Excel. Assist in the Development and maintain analysis tools and dashboards for use by the…

Ammonia Refrigeration Technician

Company: C&L Refrigeration

Location: Anaheim, CA

Posted Oct 20, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Customer Service Representative (Remote)

Company: California FAIR Plan Association

Location: Los Angeles, CA

Posted Oct 20, 2025

Handle customer interactions related to insurance policies, billing, endorsements, licensing and general questions with accuracy, professionalism and efficiency…

Sales Team Member - Fitness Division

Company: TruFusion Washington

Location: Seattle, WA

Posted Oct 20, 2025

All team members receive a discount on retail items as well as a complimentary studio membership for unlimited classes. Checking members in for classes.

Software Engineering IC2

Company: Microsoft

Location: Redmond, WA

Posted Oct 20, 2025

Bachelor's Degree in Computer Science or related technical field with experience with coding in languages including, but not limited to, C, C++, C#, Java,…

Installer Electrician | Santee | Huge Earnings

Company: Creative Capital services

Location: Santee, CA

Posted Oct 20, 2025

Do you have a valid electrician certification/license in California, Residential or equivalent? Do you have a valid driver’s license and reliable transportation…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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