Customer Satisfaction Jobs

802,505 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Customer Support Representative

Company: Confidential

Location: Lemon Grove, CA

Posted Oct 20, 2025

Serve as a trusted point of contact for customers, answering questions and ensuring their service setup is smooth and convenient.

Chief Marketing Officer (CMO)

Company: The LCF Group, Inc.

Location: New Hyde Park, NY

Posted Oct 20, 2025

Demonstrated experience integrating AI-driven marketing tools (i.e. ChatGPT, automation, or predictive analytics) into communication or lead engagement…

Landscape construction crew lead

Company: Paradise Garden & Landscape

Location: San Jose, CA

Posted Oct 20, 2025

Proficient heavy equipment operating skills including front end loaders, mini-excavators, and skid steer machinery with various attachments; other construction…

Customer Service Advisor/ Service Writer/Dispatcher

Company: Briggs Equipment

Location: New Braunfels, TX

Posted Oct 20, 2025

Dispatch, assign and monitor Technicians to service calls based on technical certification levels and/or skillset and proactively communicate with external…

Carpenter

Company: JE Dunn

Location: Tempe, AZ

Posted Oct 20, 2025

Knowledge of all carpentry hand tools, use and own all required hand tools and pouches. Working knowledge of all concrete tools and carpentry hand tools.

Lead HVAC Installer

Company: Fabian & Son LLC

Location: Chicago, IL

Posted Oct 20, 2025

Valid Illinois driver's license with a clean driving record. The ideal candidate will have a strong background in HVAC systems, mechanical knowledge, and some…

Customer Service Representative

Company: Equus

Location: Houston, TX

Posted Oct 20, 2025

All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity,…

Event Marketing Representative

Company: The Atlas Vision

Location: San Diego, CA

Posted Oct 20, 2025

As an Event Marketing Representative, you will play a crucial role in driving brand awareness and generating leads through effective event marketing strategies.

Porter/Janitor

Company: Asden Management

Location: Cherry Hill, NJ

Posted Oct 20, 2025

Vacuuming and mopping common hallways and rooms, social rooms and gym etc. Report any maintenance concerns for repairs on available apartments, models,…

Manager of Product & Marketing

Company: Amphenol DC Electronics

Location: San Jose, CA

Posted Oct 20, 2025

Bachelor’s degree in Engineering, Marketing, Business, or related field required. Develop and maintain sales tools, brochures, presentations, and case studies.

Machinist

Company: OGF Manufacturing, LLC

Location: Fort Worth, TX

Posted Oct 20, 2025

Use hand tools, power tools, and tooling effectively for various machining tasks. Interpret technical drawings and blueprints to determine machining…

Customer Service Rep

Company: LoanStar Title Loans

Location: San Antonio, TX

Posted Oct 20, 2025

Basic computer and data entry skills required. Since opening in 1990, we’ve remained committed to helping customers access the cash they need quickly,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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