Customer Satisfaction Jobs

802,612 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Overnight Mobile Patrol Officer

Company: Vet-Sec Protection Agency

Location: Glendale, AZ

Posted Oct 20, 2025

*Valid Arizona driver's license*. *Must have a Current AZ Unarmed Guard Card-- Initial or renewal licensing class available, call for details.*.

Senior Manager, Enterprise Architect - Customer & Consumer (Sales & Marketing)

Company: Altria

Location: United States

Posted Oct 20, 2025

Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.

COMMERCIAL HVAC & REFRIGERATION SERVICE TECHNICIAN

Company: Silver State Refrigeration & HVAC

Location: Houston, TX

Posted Oct 20, 2025

Driver’s license must be registered in the state that you will be working in. Must own your own tools to perform the job. Install and repair system components.

Lead IT Compliance Analyst (remote)

Company: US Foods, Inc.

Location: Rosemont, IL

Posted Oct 20, 2025

Conduct assessments of technology systems and processes to identify areas of risk and develop remediation plans.

OSIM Sales Associate (OSIM Westfield Valley Fair)

Company: OSIM USA

Location: Santa Clara, CA

Posted Oct 20, 2025

Use POS systems to process transactions accurately and efficiently. Staff discount on OSIM products. Maintain high standards of presentation, cleanliness, and…

Plumbing Service Tech - Residential & Light Commercial

Company: Downey Plumbing, Heating & Air Conditioning Co., Inc.

Location: Downey, CA

Posted Oct 20, 2025

Driver's license, clean for the last 3 yrs? *We service all types of residential and light commercial water heaters, stoppages, gas and water service lines,…

Armed Security Officer

Company: Inter-Con Security Systems

Location: San Diego, CA

Posted Oct 20, 2025

Sign in all visitors, contractors, and vendors while maintaining a secure and welcoming environment. Maintain excellent customer service by treating all…

Insurance Agent (Sales, Customer Service)

Company: Freeway Insurance Services America, LLC

Location: Las Vegas, NV

Posted Oct 20, 2025

A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one). A High School Diploma or GED.

Residential Driver

Company: Arakelian Enterprises Inc

Location: City of Industry, CA

Posted Oct 20, 2025

Frequent entry and exit from a truck, up to 150 times daily, involving using steps to access an elevated seat. Maintain a clean and safe vehicle.

Janitorial Worker

Company: Flagship Facility Services, Inc.

Location: Phoenix, AZ

Posted Oct 20, 2025

Maintain cleanliness in restrooms, break rooms, and common areas. Report any maintenance issues or safety hazards to management.

Install Tech - Water Filtration Plumbing AUS

Company: PurAgain Water

Location: Austin, TX

Posted Oct 20, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Security Officer - Class A Downtown Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Oct 20, 2025

Familiar with placing calls on hold and transferring calls. Write reports of daily activities and irregularities, such as equipment or property damage, theft,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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