Customer Satisfaction Jobs

802,647 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: Houston, TX

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: Jacksonville, FL

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: Philadelphia, PA

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: Phoenix, AZ

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: San Diego, CA

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

Electrician Journeyperson (3rd Shift)

Company: BAE Systems

Location: San Diego, CA

Posted Oct 18, 2025

Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable…

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: Las Vegas, NV

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

Home Daily Dedicated CDL-A Truck Driver

Company: Continental Express Inc.

Location: Jacksonville, FL

Posted Oct 18, 2025

A valid class A CDL and at least 1 year of CDL-A driving experience are required for this position. Class A CDL is required, with at least 1 year of tractor-…

Sales Manager (Veterinary Sales) - Wilmington

Company: Nestlé Purina

Location: King of Prussia, PA

Posted Oct 18, 2025

You are required to have a valid state driver’s license, a satisfactory driving record and carry automobile insurance in the following amounts:

Plumbing Apprentices - Join Our Team

Company: Andy's Plumbing and Heating

Location: Philadelphia, PA

Posted Oct 18, 2025

Assist licensed plumbers with installations, repairs, and maintenance. Valid Driver's License with a clean driving record. High school diploma or equivalent.

PwC Technology - Senior AI Engineer

Company: PRICE WATERHOUSE COOPERS

Location: Los Angeles, CA

Posted Oct 18, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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