Customer Satisfaction Jobs

802,647 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Data Scientist Principal – Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Oct 20, 2025

Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data…

RN Cardiology Stress Testing

Company: Optum

Location: Las Vegas, NV

Posted Oct 20, 2025

Assist the RN Supervisor/Manager in the supervision and evaluation of the licensed clinical staff for compliance with all company policies and procedures, state…

Graphic Designer (Digital Print / Offset)

Company: Minuteman Press

Location: Houston, TX

Posted Oct 19, 2025

This position will be responsible for pre-press preparations, graphic design, and production art. Preparing files for print production; checking fonts, links…

Sr. Marketing Copywriter

Company: Inno Supps

Location: Las Vegas, NV

Posted Oct 19, 2025

Research product ingredients and trends to develop fresh content ideas. BONUS if you're familiar with Klaviyo, and paid social ad strategy.

Lead Class A Hazmat Driver (Hazmat + Tanker Endorsement REQUIRED, No Automatic Restrictions)

Company: Clean Harbors

Location: San Jose, CA

Posted Oct 20, 2025

This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous waste clean-up.

Stocker / Cashier

Company: R&P ELECTRIC LLC

Location: Houston, TX

Posted Oct 20, 2025

Handle cash transactions accurately while adhering to cash handling procedures. Familiarity with cashiering duties, including cash handling and basic math…

Senior Site Analytics Analyst - Performance Planning

Company: Macy’s

Location: New York, NY

Posted Oct 20, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Present financial analysis and insights to senior…

Security Officer - Industrial Patrol EMT Firefighter

Company: Allied Universal®

Location: Fairless Hills, PA

Posted Oct 20, 2025

A valid driver’s license will be required for driving positions only. A valid driver’s license is required in accordance with Allied Universal driver policy…

Museum Store Seasonal Sales Associates

Company: The Museum of Modern Art

Location: New York, NY

Posted Oct 20, 2025

Interest in design, books, art, and architecture is desirable. Opens and closes cash registers and is held accountable for any discrepancies noted by manager.

Junior Electrical Estimator (Will Train an Electrician!)

Company: Regent5

Location: San Carlos, CA

Posted Oct 19, 2025

Strong knowledge of electrical (NEC), construction, and cost analysis. A field electrician or Journeyman looking to get into estimating!

Security Officer

Company: Banner Health

Location: Phoenix, AZ

Posted Oct 20, 2025

Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy. Professionally testifies in criminal court, state…

Sr Gameplay Engineer

Company: The Walt Disney Studios

Location: Burbank, CA

Posted Oct 20, 2025

You will own the technical direction and optimize stakeholder satisfaction for a collection of internally developed products in addition to architecting and…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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