Customer Satisfaction Jobs

802,681 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Housekeeping/EVS Tech - Nights - La Jolla

Company: Scripps Health

Location: La Jolla, CA

Posted Oct 18, 2025

The housekeeping team performs job functions to support environmental care: (patient care area cleaning, non-patient care area cleaning, linen service, waste…

Change Management Program Manager

Company: Santa Clara Valley Transportation Authority

Location: San Jose, CA

Posted Oct 18, 2025

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training, education, and experience equivalent to…

Dispatcher / Customer Service Agent II

Company: Watchpoint Logistics, Inc.

Location: Milpitas, CA

Posted Oct 18, 2025

Manages incoming emails, messages, calls – solving customer issues. Customer Service agents utilize their communication skills and industry knowledge to ensure…

Digital Experience Analyst II (Adobe Analytics) (On-Site)

Company: Credit One Bank

Location: Las Vegas, NV

Posted Oct 18, 2025

Support A/B Testing; as needed, assist in the design, implementation, and analysis of A/B tests to optimize website and mobile app performance.

Commercial Electrician

Company: Turn It On Electric

Location: Phoenix, AZ

Posted Oct 18, 2025

Clean driving record and a valid AZ driver’s license. Have your own hand tools such as screwdrivers, hammer, small drill & bits, tester, etc.

Unarmed Security Officer *FLEX ON CALL* EAST DALLAS/GARLAND

Company: Clarion Security Llc

Location: Dallas, TX

Posted Oct 18, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Janitor (Part Time) - San Diego, CA

Company: Advanced Building Maintenance Inc

Location: San Diego, CA

Posted Oct 18, 2025

The Janitor will ensure that our facility remains a welcoming and sanitary space for building occupants and visitors.

Clin-Pharmacist 1 Registry

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Oct 18, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Unarmed Security Officer *FLEX ON CALL* ARLINGTON/EULESS

Company: Clarion Security Llc

Location: Dallas, TX

Posted Oct 18, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Electrician / Smart Home Technician

Company: SoLV Audio Video

Location: Rancho Santa Fe, CA

Posted Oct 18, 2025

We maintain high standards, but we’re also reasonable and willing to invest in our people — with ongoing training, certification opportunities, and room for…

Service Ambassador (Environmental Services) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Oct 18, 2025

? Ensures timely response to guest/customer request for information or assistance, calls out any delays or other problems that are identified.

STIBO MDM Senior Consultant

Company: Infosys

Location: Houston, TX

Posted Oct 18, 2025

Experience with integration tools (e.g., Kafka, REST APIs, SOAP, ETL tools). STIBO certification is a plus. You will play an important role in creating the high…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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