Customer Satisfaction Jobs

802,723 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Insurance Agent (Sales, Customer Service)

Company: Freeway Insurance Services America, LLC

Location: San Diego, CA

Posted Oct 17, 2025

A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one). $31 - $72 / hour.

Pharmacy Manager

Company: WALGREENS

Location: Dallas, TX

Posted Oct 17, 2025

Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.

Retail Data Analyst

Company: Staffmark

Location: Englewood Cliffs, NJ

Posted Oct 17, 2025

Work closely with field sales, merchandising, and operations teams to ensure data-driven strategies are implemented effectively across the CE retail division.

AI Solutions Engineer

Company: Inbenta

Location: Allen, TX

Posted Oct 17, 2025

As an AI Solutions Engineer, you will lead the technical engagement across the customer lifecycle—from discovery and solution design to implementation and…

Janitor

Company: Grand Central Bakery

Location: Seattle, WA

Posted Oct 17, 2025

In order to drive the following requirements must be met has and maintains a valid Washington or Oregon driver’s license with 5 years of driving experience and…

Custodian

Company: Tower Mobility

Location: Los Angeles, CA

Posted Oct 17, 2025

Janitors play a vital part in creating a healthy and welcoming environment for all. Common areas, office, training room, hallways, and restrooms.

Pharmacy Manager - Sign-On Bonus Available

Company: WALGREENS

Location: Austin, TX

Posted Oct 17, 2025

Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.

Director of Pharmacy

Company: Texas Orthopedic Hospital

Location: Houston, TX

Posted Oct 17, 2025

Current Pharmacist license in good standing with the appropriate State Board of Pharmacy Required. Current Consultant Pharmacist license in good standing with…

Insurance Agent (Sales, Customer Service)

Company: Freeway Insurance Services America, LLC

Location: Chula Vista, CA

Posted Oct 17, 2025

A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one). A High School Diploma or GED.

Sous Chef

Company: Bon Appetit

Location: Philadelphia, PA

Posted Oct 17, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

SOC Security Analyst

Company: CISO Global

Location: Scottsdale, AZ

Posted Oct 17, 2025

Solid understanding of security event analysis, threat detection methodologies, and incident response lifecycle. Position will be hybrid-remote.*.

Cybersecurity Architect

Company: ACP CreativIT

Location: Chicago, IL

Posted Oct 17, 2025

Provide technical supervision for and guidance to our cybersecurity team. Bachelor’s degree in computer science, Information Technology, or equivalent…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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