Customer Satisfaction Jobs

802,723 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Customer Service Representative

Company: WaFd Bank

Location: Kirkland, WA

Posted Oct 18, 2025

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and…

Housekeeping/EVS Tech - Nights - La Jolla

Company: Scripps Health

Location: La Jolla, CA

Posted Oct 18, 2025

The housekeeping team performs job functions to support environmental care: (patient care area cleaning, non-patient care area cleaning, linen service, waste…

Change Management Program Manager

Company: Santa Clara Valley Transportation Authority

Location: San Jose, CA

Posted Oct 18, 2025

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training, education, and experience equivalent to…

Manual Machinist - Valve Technician

Company: BAE Systems

Location: Jacksonville, FL

Posted Oct 18, 2025

Willingness and ability to use personal machinist and mechanical tools. Ability to read and interprit blueprints/technical drawings.

Pharmacist II - Sharp Grossmont Hospital - Infectious Disease - Variable Shift Per Diem

Company: Sharp Healthcare

Location: La Mesa, CA

Posted Oct 18, 2025

Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Monitor compliance with state and federal laws and…

Fabrication Welder / Tidewater Tech

Company: BAE Systems

Location: Jacksonville, FL

Posted Oct 18, 2025

Other tasks include the welding of outfitting items such as electrical cableways, brackets, watertight hatches/doors and many other components in accordance…

Clin-Pharmacist 1 Registry

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Oct 18, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Pharmacist Practitioner

Company: UF Health

Location: Jacksonville, FL

Posted Oct 18, 2025

Eligible for Pharmacist license in the State of Florida within 90 days of the date of hire/transfer. Registered Pharmacist in the state of Florida.

Service Ambassador (Environmental Services) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Oct 18, 2025

? Ensures timely response to guest/customer request for information or assistance, calls out any delays or other problems that are identified.

Call Center Agent

Company: Fieldprint

Location: Warminster, PA

Posted Oct 18, 2025

Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services…

Pharmacist I – Sharp Grossmont Hospital – Variable Shift – Full Time

Company: Sharp Healthcare

Location: La Mesa, CA

Posted Oct 18, 2025

Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Monitor compliance with state and federal laws and…

Applied AI/ML, Senior Associate - Gen AI & LLM

Company: JPMorganChase

Location: Jacksonville, FL

Posted Oct 18, 2025

BS degree in a related field, such as Data Science, Computer Science, Engineering, or similar STEM discipline. Master’s Degree in a relevant field.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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