Customer Satisfaction Jobs

802,723 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Solutions Architect

Company: BAE Systems

Location: San Diego, CA

Posted Oct 17, 2025

Typically a Bachelor’s degree in Software Engineering or Computer Science or engineering field of study plus 12 years of experience in software development or…

Flex Security Officer - $15.00 - $22.00

Company: Sunstates Security

Location: Las Vegas, NV

Posted Oct 17, 2025

We do not substitute valid security cards from other regions for this position. Flex Security Officer - $15.00 - $22.00.

Insurance Agent- Sales, Customer Service

Company: Freeway Insurance Services America, LLC

Location: San Antonio, TX

Posted Oct 17, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Business Manager

Company: ConAm Management Corporation

Location: Chula Vista, CA

Posted Oct 17, 2025

Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication. Paid sick and vacation time.

CNC Machinist & Programmer

Company: EPSILON SYSTEMS

Location: San Diego, CA

Posted Oct 17, 2025

Uses turning tools, boring bars, insert drills, reamers, inside groovers, outside groovers, part off tools, and threading tools.

Call Center Insurance Agent (Sales, Customer Service)

Company: Freeway Insurance Services America, LLC

Location: Los Angeles, CA

Posted Oct 17, 2025

A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one). A High School Diploma or GED.

Marketing Specialist

Company: TOYO Solar Texas LLC

Location: Humble, TX

Posted Oct 17, 2025

 Bachelor’s degree or above in Marketing, Business Administration, or a related field.  Proven proficiency in digital marketing tools and strategies,…

GTAW Welder I & II

Company: Valex Corp

Location: Round Rock, TX

Posted Oct 17, 2025

One year certificate from college, technical school, as in welding, or equivalent work experience preferred. Ability to use various inspections tools: calipers,…

TDLR Licensed Wireman, Journeyman or Master Electrician *sign-on bonus*

Company: TriSMART Solar LLC

Location: San Antonio, TX

Posted Oct 17, 2025

$35–$45/hr based on experience and TDLR license. 2+ years of field experience (bonus if it’s solar!). Wiring the Future – Install and repair residential…

Internet/Sales & Business Development Center Representative (BDC)

Company: ANCIRA WINTON CHEVROLET

Location: San Antonio, TX

Posted Oct 17, 2025

Receive incoming internet leads, phone calls, and online chats from customers. Follow scripts for incoming phone calls. Sales or customer service experience.

Junior Software Engineer (Remote)

Company: KBR

Location: Houston, TX

Posted Oct 17, 2025

BS in mathematics, engineering, computer science, or other related field (Experience can substitute degree). Performs all activities associated with the design,…

GUARDTEXAS SECURITY HIRING EVENT!! THURSDAY( OCTOBER 23, 2025) 1PM

Company: GuardTexas

Location: Richardson, TX

Posted Oct 17, 2025

REQUIREMENTS FOR SECURITY OFFICER/DRIVER: This assignment requires driving approval through company insurance.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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