Customer Satisfaction Jobs

802,723 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

SANITATION/JANITOR

Company: Kroger

Location: Houston, TX

Posted Oct 17, 2025

Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment. Steam-clean or shampoo carpets.

Housekeeping Attendant

Company: Philadelphia Youth Basketball (PYB)

Location: Philadelphia, PA

Posted Oct 17, 2025

All Philadelphia Youth Basketball (PYB) staff members are required to possess or obtain the following state and federal clearances as a condition of employment:

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Dallas, TX

Posted Oct 17, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Security Officer - Afternoon

Company: City Security Services

Location: Houston, TX

Posted Oct 17, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor. Houston, Tx Zip Code 77095.

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Anaheim, CA

Posted Oct 17, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Security Officer Part - Time

Company: City Security Services

Location: Houston, TX

Posted Oct 17, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor.

On Call Security Officer

Company: Trident Security Solutions

Location: Seattle, WA

Posted Oct 17, 2025

Must meet all state and local licensing requirements prior to employment. Must possess a valid Alabama Driver's License (driving positions only).

Seasonal Retail Sales - Sunset Valley Shopping Center Rack

Company: Nordstrom

Location: Austin, TX

Posted Oct 17, 2025

Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to…

Custodian

Company: I-TECH Resources, Inc.

Location: Jacksonville, FL

Posted Oct 17, 2025

Ability to make minors repairs to cleaning tools and equipment. Knowledge of standard tools, materials, and procedures used in custodial work.

Plumbing Mechanic - Journeyman/Master

Company: Oliver Heating and Cooling

Location: Conshohocken, PA

Posted Oct 17, 2025

Must have a valid driver’s license. Knowledge and experience of the tools, equipment, and materials common to the plumbing trade.

Logistics Data Analyst

Company: SCREEN SPE USA

Location: Phoenix, AZ

Posted Oct 17, 2025

Strong proficiency in data analysis tools such as Excel, SQL, Power BI, Tableau, or similar platforms. Bachelor's Degree in Supply Chain Management, Business…

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 17, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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