Customer Satisfaction Jobs

802,723 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Experienced HVAC Service Technician

Company: Tiger Air

Location: Dallas, TX

Posted Oct 17, 2025

*Licensing:* Valid driver’s license with a clean driving record. *Skills:* Proficient in electrical and mechanical diagnostics, reading schematics, and using…

Site Manager/Pharmacist in Training

Company: Strive Pharmacy

Location: La Jolla, CA

Posted Oct 17, 2025

Board certification in Pharmacy Administration or other relevant certification. Active CA pharmacist license in good standing (required).

Project Manager

Company: NELCO Worldwide

Location: Houston, TX

Posted Oct 17, 2025

Knowledge of OSHA and general industry safety practices and OSHA 10 certification required; OSHA 30 certification preferred.

Customer Service Representative - Family Practice - Glendale (M:11am-8pm / Tue-Fri:8am-5pm)

Company: MOUNTAIN PARK HEALTH CENTER

Location: Glendale, AZ

Posted Oct 17, 2025

Provides efficient and courteous phone support including answering patient questions/concerns, directing patients to the correct department, and coding…

Member Service Representative

Company: SoFi

Location: Jacksonville, FL

Posted Oct 17, 2025

Receive inbound calls and chats, raise service request tickets, send emails, and perform callbacks to client customers. High school diploma or GED required.

Collector Customer Service Representative

Company: Patenaude & Felix, APC

Location: San Diego, CA

Posted Oct 17, 2025

Set up payment or settlement arrangements in the database. Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Las Vegas, NV

Posted Oct 17, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Bindery Operator 2 - Direct Mail

Company: RR Donnelley

Location: Las Vegas, NV

Posted Oct 17, 2025

Skill in using the full range of standard and specialized tools and devices to adjust and maintain the functional accuracy and operating conditions of the…

Auxiliary Officers

Company: Marksman Security LLC

Location: El Segundo, CA

Posted Oct 17, 2025

Opening doors and greeting employees, visitors and contractors in a. ■ Able to interact with employees, visitors and contractors, providing.

Journeyman or Experienced Electrician - Day Shift

Company: nVent

Location: Houston, TX

Posted Oct 17, 2025

As a part of nVent, the Electrical Products Group is a leading provider of infrastructure solutions, designed to help ensure safe and reliable electrical…

Master Plumber

Company: Broadway National Group

Location: Los Angeles, CA

Posted Oct 17, 2025

Valid driver’s license with clean driving record. Active Master Plumber license in the state of California. Install, maintain, and repair plumbing systems in…

Plumbing Assistant

Company: MD Plumbing & Sewer

Location: Skokie, IL

Posted Oct 17, 2025

The MD Plumbing & Sewer plumbing assistant's job is to support licensed plumbers with installation, repair, and maintenance of plumbing systems.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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