Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Associate Product Marketing Manager - EMS
Company: Finalsite
Location: USA
Posted Dec 16, 2025
Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.
Senior Product Manager - Outage Management
Company: Kraken
Location: USA
Posted Dec 16, 2025
Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.
VP Product Platform
Company: Masabi
Location: Canada
Posted Dec 16, 2025
Masabi is revolutionizing fare payment systems globally with innovative platforms used in over 250 locations. The company seeks a VP Product Platform to scale their technology for enterprise-grade transit solutions, emphasizing innovation, commercial impact, and a collaborative culture focused on urban mobility and accessibility.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Dec 16, 2025
This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.
Litigated Claims Consultant | Public Entity
Company: Sedgwick
Location: USA
Posted Dec 16, 2025
Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.
Associate Product Marketing Manager - Comms
Company: Finalsite
Location: USA
Posted Dec 16, 2025
Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.
Software Engineer I
Company: SpryPoint
Location: Canada
Posted Dec 16, 2025
SpryPoint, a fast-growing utility tech company, offers innovative solutions and a dynamic work environment. They seek Software Developers to join their team, emphasizing collaboration, growth, and competitive benefits.
Sales Development Representative (Outbound)
Company: Hostaway
Location: UK
Posted Dec 16, 2025
Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.
Senior Machine Learning Engineer - AI Platform Enablement
Company: Canva
Location: Australia
Posted Dec 16, 2025
This job description highlights a flexible remote role at Canva with opportunities to work on AI innovation, collaborate with global teams, and contribute to impactful projects. The company emphasizes flexibility, equity, and a supportive work environment with benefits like parental leave and wellness allowances.
AWS Solution Architect
Company: Capstone Integrated Solutions
Location: USA
Posted Dec 16, 2025
This job posting highlights a role as an AWS Solution Architect at Capstone Integrated Solutions, emphasizing design and implementation of secure AWS environments. The position requires expertise in multiaccount strategies, cloud governance, and collaboration with AWS Professional Services. The company promotes a customer-focused culture with opportunities for growth, remote work, and professional development.
Solution Architect - Ecosystems
Company: GitLab
Location: Asia,Australia
Posted Dec 16, 2025
This job description outlines the role of an Ecosystem Solutions Architect at GitLab, focusing on guiding partners through technical activation, collaboration with cross-functional teams, and driving partner-led growth while maintaining expertise in GitLab technologies.
Analytics Project Manager
Company: Blackbaud
Location: India
Posted Dec 16, 2025
This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.