Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and leadership in complex projects. It outlines requirements for experience with SAP FICO, S4HANA implementations, and cross-functional teamwork.
Java Software Dev (Teleco Domain) Java fullstack
Company: IBM
Location: Dallas, US
Posted Dec 16, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for career growth through technical expertise and problem-solving. It highlights roles in software development, DevOps integration, and impactful solutions for innovative companies.
SAP CRM Lead
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI projects with global clients. The SAP CRM Lead role involves managing CRM projects, collaborating with stakeholders, and implementing solutions using SAP technologies. The position offers flexibility to work from anywhere in the US.
Designer - Client Engineering
Company: IBM
Location: New York, US
Posted Dec 16, 2025
The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.
Senior Financial Analyst
Company: IBM
Location: Mexico City, MX
Posted Dec 16, 2025
IBM Consulting offers a career focused on client collaboration and innovation, with opportunities for growth and impactful projects in hybrid cloud and AI. Responsibilities include financial analysis, strategic planning, and cross-functional teamwork.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 16, 2025
This job description highlights a career at IBM Software focused on transforming customer challenges into solutions through innovative AI-powered cloud-native software. The role involves ensuring platform reliability, automating operations, and collaborating across teams to enhance stability. It emphasizes expertise in Kubernetes, infrastructure as code, and monitoring tools, while offering growth opportunities in a dynamic, innovation-driven environment.
Application Architect - Oracle Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 16, 2025
This job description outlines a role as an Oracle Cloud EPM Architect, emphasizing collaboration with clients, project delivery excellence, solution innovation, and required technical expertise. It details responsibilities like guiding customers through Oracle functionality, leading project execution, and developing EPM solutions while highlighting qualifications and preferred experience.
Associate SAP Technical - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 16, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, emphasizing technical expertise, innovation, and career growth opportunities. It highlights responsibilities like solving business problems, collaborating with clients, and adhering to compliance standards. Requirements include educational qualifications, technical skills, and eligibility to work in Canada.
Endpoint Security SME
Company: IBM
Location: Pune, IN
Posted Dec 16, 2025
This job description outlines a role in IBM Consulting focused on security expertise, collaboration with global teams, and driving innovation in hybrid cloud and AI solutions. Responsibilities include managing endpoint security tools, SIEM analysis, threat intelligence, and maintaining compliance while fostering long-term client relationships.
Senior Contract Support Specialist
Company: Blue Water Thinking
Location: USA
Posted Dec 16, 2025
Blue Water Thinking emphasizes values like integrity and customer service, supporting federal clients with innovative solutions. They seek Senior Contract Support Specialists for acquisition roles, highlighting teamwork and mission-driven goals.
Senior Software Engineer, Cloud Platform Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
IBM Software offers innovative cloud solutions with opportunities for growth. The role involves leading cloud platform services, collaborating on best practices, and contributing to global initiatives.
Senior Sourcing Professional - Marketing Services
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 16, 2025
This job description outlines a strategic sourcing role requiring extensive experience in marketing services, leadership in category strategies, and expertise in negotiating complex contracts. The position emphasizes performance excellence, team leadership, and compliance with regulations, with preferred qualifications including advanced education and certifications.