Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Software Engineer - Experimentation Infrastructure
Company: Airbnb
Location: USA
Posted Dec 10, 2025
This job description outlines a software engineering role at Airbnb's Experimentation team, focusing on building infrastructure for experimentation platforms and feature flagging systems. The position requires experience with JVM languages, OOP design, and collaboration across teams. It emphasizes remote eligibility with potential in-office requirements and includes details about inclusion commitments.
Senior Software Engineer - Back End
Company: Tillster, Inc.
Location: Portugal
Posted Dec 10, 2025
Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.
Support Specialist (VoIP)
Company: Talent Hackers
Location: Nigeria
Posted Dec 10, 2025
This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.
Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis
Company: GitLab
Location: USA
Posted Dec 10, 2025
This role involves leading engineering teams to enhance application security tools, focusing on projects like autoremediation and DAST crawler improvements. It requires expertise in security testing and agile management.
Customer Experience Sr. Manager
Company: Apollo.io
Location: UK
Posted Dec 10, 2025
The Customer Experience Senior Manager role at Apollo focuses on transforming support through AI and proactive insights, leading teams to enhance customer experiences and drive product improvements.
Purchasing Specialist
Company: GuidePoint Security
Location: USA
Posted Dec 10, 2025
This job description outlines the responsibilities of a Purchasing Specialist at GuidePoint Security LLC, including order processing, vendor communication, and compliance with service-level agreements. The role requires experience in purchasing, attention to detail, and flexibility in work schedules, with emphasis on analytical skills and adaptability.
Senior Product Manager - Noa Notes
Company: Docplanner
Location: Spain
Posted Dec 10, 2025
DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.
Solution Executive - Public Sector
Company: Insight
Location: USA
Posted Dec 10, 2025
Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.
Lifecycle Marketing Manager
Company: Jane App
Location: Canada
Posted Dec 10, 2025
Jane seeks a Lifecycle Marketing Manager to enhance customer journeys and drive growth. The role emphasizes impact, collaboration, and innovation in a high-growth SaaS environment with competitive compensation and benefits.
Forma Strategy Mgr
Company: Autodesk
Location: UK,Netherlands,Norway
Posted Dec 10, 2025
Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.
Head of Sales
Company: Dropbox
Location: Japan
Posted Dec 10, 2025
This job description outlines the responsibilities and requirements for the Head of Dropbox APJ, focusing on leading sales strategies, cross-functional collaboration, and driving regional growth through partnerships and operational excellence.
Product Manager
Company: Conduit
Location: Remote
Posted Dec 10, 2025
Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.