Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
NetSuite System Analyst
Company: Cologix
Location: Denver, CO
Posted Dec 10, 2025
Cologix, a leading data center company based in Denver, offers competitive benefits and emphasizes exceptional customer service and ESG initiatives. The job posting highlights a NetSuite System Analyst role with opportunities for collaboration, process improvement, and career growth in a supportive environment.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating in a global, diverse team. It emphasizes remote-first work, customer focus, and career growth while requiring technical expertise in Go, Kubernetes, and distributed systems.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating on distributed systems. The role emphasizes remote-first teamwork, career growth, and compensation ranging from £100,000 to £121,000.
Account Executive - Corporate
Company: HubSpot
Location: Remote
Posted Dec 10, 2025
HubSpot is evolving into a platform to support customer teams, emphasizing growth and integration. They're hiring for Corporate Account Executives with competitive benefits and remote flexibility.
System Services Representative - Oxmoor DC4
Company: IBM
Location: HUNTSVILLE, US
Posted Dec 11, 2025
The role emphasizes customer satisfaction through technical support, coordination of hardware/software support, and ensuring seamless operations. Required skills include problem-solving, communication, and adaptability, with a focus on IBM's innovative infrastructure.
Senior Software Engineer - HashiCorp Runtime/Consul
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This job description highlights a Senior Software Engineer role at IBM focusing on advanced Consul development, cloud-native solutions, and collaboration with cross-functional teams. It emphasizes technical leadership, innovation in distributed systems, and contributions to both community and enterprise offerings.
Back-end Developer Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 11, 2025
This text describes an IBM internship opportunity focusing on Product Engineering support, requiring skills in programming, computer architecture, and problem-solving. It highlights the chance to work on complex mainframe projects and collaborate with clients, emphasizing innovation and technical challenge.
Record to Report Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 11, 2025
This job description highlights a role in IBM Consulting focusing on financial operations, client collaboration, and innovation. Responsibilities include journal entries, reconciliations, and process improvements. Required skills include accounting knowledge and advanced Excel proficiency.
Sr.Resident Solutions Engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 11, 2025
This text describes a Resident Solutions Engineer role at HashiCorp, outlining responsibilities such as building infrastructure pipelines, ensuring security compliance, and optimizing performance. It emphasizes required experience in cloud transformation, technical tools, and Japanese proficiency, while highlighting the importance of innovation and operational efficiency in supporting global enterprises.
Head of SLED (State, Local & Education)
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job posting highlights a leadership role in IBM's SLED practice, emphasizing growth opportunities, collaboration with clients, and innovation in solving complex problems. The position involves strategic leadership, business development, and operational excellence, with a focus on public sector and higher education clients. IBM's acquisition of Hakkoda and remote work flexibility are also mentioned.
Principal Software Engineer, HashiCorp Terraform Enterprise
Company: IBM
Location: Multiple Cities
Posted Dec 11, 2025
This job description highlights a senior technical leadership role at IBM focusing on scalable cloud solutions, architectural guidance, and enterprise-level innovation. The position emphasizes strategic direction, operational resilience, and expertise in distributed systems and security.
Call Center Representative
Company: Lap of Love
Location: Remote
Posted Dec 10, 2025
This job posting seeks a Call Center Representative for Lap of Love, emphasizing compassionate end-of-life care for pets and their families. The role involves customer service, emotional support, and administrative tasks, with benefits including remote work, comprehensive insurance, and paid time off. However, it requires strict adherence to schedules, extensive training, and handling high call volumes.