Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Sr. Client Success Manager
Company: Finalsite
Location: USA
Posted Dec 10, 2025
Finalsite's job posting highlights their mission to transform K12 education through community engagement platforms. The Senior Client Success Manager role involves managing client relationships, driving adoption, and ensuring retention. The position offers fully remote work with a focus on client advocacy and market expertise. Finalsite emphasizes diversity and equal opportunity in hiring.
Enablement Manager
Company: Apollo.io
Location: USA
Posted Dec 10, 2025
Apollo seeks a GTM Service Enablement Manager to lead training and coaching for global service teams, emphasizing leadership, operational excellence, and cross-functional collaboration to enhance customer experience and team performance.
Strategic Partnership Director
Company: International Medical Group
Location: USA
Posted Dec 10, 2025
IMG seeks a Strategic Partnership Director to drive growth in travel insurance through market insights, partner management, and competitive analysis. The role involves managing digital platforms, enhancing partnerships, and ensuring IMG's competitiveness. Qualifications include a bachelor's degree or experience in travel insurance, digital distribution, and strong analytical skills.
Senior Manager - Technical Revenue Accounting
Company: Twilio
Location: USA
Posted Dec 10, 2025
This job posting seeks a Senior Manager Technical Revenue Accounting at Twilio, requiring expertise in ASC 606 compliance, cross-functional collaboration, and leadership of complex accounting processes. The role involves managing revenue recognition policies, mentoring teams, and ensuring audit readiness. Qualifications include a bachelor's degree, 8+ years of technical accounting experience, and strong analytical skills. The position offers competitive pay, benefits, and remote work flexibility with potential for equity participation.
Manager - Product Marketing
Company: Figma
Location: USA
Posted Dec 10, 2025
This job description outlines a Product Marketing Manager role at Figma with responsibilities including leading PMM teams, developing go-to-market strategies, and collaborating across departments. The ideal candidate should have 7+ years of experience, team leadership skills, and expertise in commercial growth. Figma offers competitive compensation, equity, and benefits including health insurance, retirement plans, and remote work flexibility.
Policy and Reporting Analyst
Company: Evident Change
Location: USA
Posted Dec 10, 2025
This job posting highlights a remote Policy and Reporting Analyst role with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes client interaction, data reporting, and problem-solving in a supportive work environment.
Major Account Executive
Company: GitLab
Location: EMEA,Europe,Germany
Posted Dec 10, 2025
This job description outlines a Major Account Executive role at GitLab, focusing on managing complex customer relationships, leading sales processes, and developing strategic account plans. The position requires consultative selling skills, cross-functional collaboration, and expertise in DevSecOps platforms. It emphasizes building long-term partnerships, driving product adoption, and working in an all-remote environment.
Senior Manager - Professional Services, Technical Program Management - AMER
Company: GitLab
Location: USA
Posted Dec 10, 2025
This job description highlights a senior role at GitLab focused on leading professional services technical program management, driving operational excellence, and shaping the future of DevSecOps delivery. The position emphasizes collaboration across teams, strategic alignment with business goals, and innovation in delivery frameworks.
Staff Backend Software Engineer - Databases - Loki Ingest
Company: Grafana Labs
Location: Remote
Posted Dec 10, 2025
This job posting describes a remote software engineer role focusing on databases and observability platforms. It outlines responsibilities, requirements, and compensation details for positions in Spain, Germany, the UK, and Sweden. The role emphasizes collaboration, open-source contributions, and cloud technologies.
Technical Support Engineer
Company: Zafran.io
Location: USA
Posted Dec 10, 2025
This job description highlights a customer-centric Support Engineer role at Zafran, emphasizing problem-solving in a fast-paced SaaS environment. The position involves collaboration with product teams, documentation, and process optimization, with a focus on delivering high-quality support. Zafran's mission to address cybersecurity vulnerabilities and its growth as a leading company are also mentioned.
Technical Lead (React+ Next.js) (remote)
Company: Andersen
Location: The United States of America
Posted Dec 10, 2025
This job posting highlights a Technical Lead role focused on advancing AI integration in engineering workflows. The position offers opportunities for career growth, remote work flexibility, and access to professional development resources. Key responsibilities include leading AI adoption, redefining SDLC processes, and mentoring teams. The company emphasizes innovation, collaboration with industry leaders, and a supportive work environment with perks like training, health insurance, and team activities.
Director of Strategic Accounts - Acquisition
Company: Udacity
Location: USA
Posted Dec 10, 2025
This job description highlights a strategic sales role at Udacity, focusing on enterprise client acquisition and growth. It emphasizes experience in enterprise sales, consultative approaches, and a dynamic startup environment.