Customer Satisfaction Jobs

Positions 802,809 Updated daily

The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.

Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.

Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.

Senior BI Data Analyst

Company: Docplanner

Location: Poland

Posted Dec 20, 2025

Docplanner empowers patients and doctors with tech, offering a positive work environment, global impact, and diverse opportunities. They prioritize employee well-being and innovation in healthcare solutions.

Regional Sales Director

Company: BlueVoyant

Location: USA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director to lead sales efforts in the US, focusing on small/mid-sized and enterprise clients. The role involves strategic planning, team management, and cybersecurity expertise. BlueVoyant emphasizes innovation, cybersecurity solutions, and equal employment opportunities.

Product Director - Security

Company: Gcore

Location: Poland,Serbia,Germany,Lithuania,Cyprus

Posted Dec 20, 2025

This text promotes Gcore's job opportunity for a Product Director Security role, highlighting the company's global infrastructure solutions, collaborative environment, and comprehensive benefits package including competitive compensation, flexible work arrangements, and professional development support.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Serbia,Georgia,Germany,Cyprus

Posted Dec 20, 2025

This job description highlights Gcore's opportunity to lead growth strategies for their compute hosting business, emphasizing global impact, scalable infrastructure, and competitive compensation. The role requires expertise in growth metrics, international markets, and cross-functional collaboration, with benefits including flexible work options and modern workplace amenities.

Product Owner - International Sales

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost Group is a successful European delivery company with a $5 billion market cap and global operations. The job description highlights a Product Owner role involving project management, cross-department collaboration, and innovation in sales offerings. The company emphasizes career growth, international teamwork, and impactful contributions to users' experiences.

Healthcare Solution Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 20, 2025

Get Well seeks a Healthcare Solution Architect to design secure scalable solutions, collaborate with stakeholders, and align with business processes. The role offers remote work flexibility, competitive compensation, and opportunities for professional growth within a reputable healthcare tech company.

Distributed Systems Engineer (L5) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix's data platforms enable innovative solutions across global operations, supporting diverse teams and fostering growth through cutting-edge technology and open-source contributions.

Distributed Systems Engineer (L4) - Data Platform

Company: Netflix

Location: USA

Posted Dec 20, 2025

This text describes Netflix's data platforms, teams, and job opportunities. It highlights their mission to innovate through data infrastructure, seeks engineers for distributed systems, and emphasizes diversity and inclusion. The content is factual with no overtly positive or negative tone.

Senior Product Manager

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost has revolutionised ecommerce parcel delivery in Poland, offering automated parcel machines, pickup points, and contactless delivery options. The job description highlights a Senior Product Manager role focused on developing CRM solutions for Out of Home Points, requiring expertise in Microsoft Dynamics and cross-functional collaboration.

Event Operations Coordinator

Company: Gcore

Location: Poland,Serbia,Cyprus

Posted Dec 20, 2025

Gcore offers a role as Event Operations Coordinator, supporting global tech events with benefits like flexible hours, medical insurance, and remote work options. The job involves coordinating events, managing vendors, and collaborating with cross-functional teams to ensure successful outcomes.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 20, 2025

Gcore offers a global infrastructure role with responsibilities in API development and cloud solutions. Benefits include flexible work, competitive pay, and professional growth opportunities.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 20, 2025

This text describes Gcore's role in providing infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It outlines technical support responsibilities, qualifications, and benefits including competitive compensation, flexible work arrangements, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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