Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Site Reliability Professional
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description highlights a Site Reliability Engineer role at IBM with responsibilities in system monitoring, troubleshooting, deployment, and security. It emphasizes growth opportunities, collaborative environments, and required skills in automation, Linux, and cloud technologies.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description outlines a role at IBM Consulting involving technical expertise in BI tools, SQL, and data visualization, with emphasis on innovation, collaboration, and continuous improvement. Requirements include a bachelor's degree, 5+ years of experience, and strong communication skills.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity at IBM Consulting, highlighting collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-industry projects. It emphasizes strategic SAP solutions, customer success, and career development in a dynamic environment.
Technical Support Professional
Company: IBM
Location: Pune, IN
Posted Dec 10, 2025
This job description outlines a remote support engineer role requiring expertise in Linux storage systems, Kubernetes, and Ceph/OpenShift technologies. Responsibilities include providing technical support to enterprise customers, collaborating with engineers to develop solutions, contributing to knowledge bases, and ensuring customer satisfaction through effective communication and problem-solving. The position emphasizes teamwork, troubleshooting skills, and experience with specific technologies.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines an Operations Buyer role at IBM with responsibilities including procurement operations, vendor management, and client collaboration. It emphasizes opportunities to lead in technology innovation, solve complex problems, and utilize procurement skills. The position requires 13+ years of experience, strong communication abilities, and ERP tool proficiency.
Global Creative Director, Brand Identity
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job posting outlines the role of a Global Creative Director at IBM, focusing on leading brand identity and design systems. It emphasizes innovation, global collaboration, and the evolution of IBM's brand to reflect its technological advancements. The position requires leadership in design systems, AI-powered tools, and managing distributed teams while maintaining brand consistency across the organization.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities to drive impactful solutions through agile frameworks and advanced technology platforms.
Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a role focused on digital engineering, client collaboration, and process improvement. It emphasizes skills in business analysis, technology integration, and delivering real business value through strategic solutions and innovation.
Platform Developer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The text describes a Platform Developer role at IBM Client Engineering, emphasizing collaboration with clients on innovative solutions, career growth opportunities, and a supportive work environment. It highlights responsibilities involving hybrid cloud and AI technologies, technical leadership, and cross-functional teamwork. The role requires skills in cloud expertise, value communication, and technical problem-solving, with a focus on delivering enterprise-scale solutions and client satisfaction.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.
Customer Success Engineer
Company: IBM
Location: CORAL GABLES, US
Posted Dec 10, 2025
This text describes a career opportunity at IBM Software focusing on customer success engineering roles. It highlights the team's expertise in transforming customer challenges into industry-leading solutions, emphasizing cloud-native AI-powered software development. The role involves managing infrastructure and security lifecycle, driving customer adoption of HashiCorp tools, and ensuring timely renewals. Requirements include technical expertise in cloud and DevOps, strong communication skills, and experience with HashiCorp tooling.
System Services Representatives- Houston, TX
Company: IBM
Location: Houston, US
Posted Dec 10, 2025
This job description outlines the role of an IBM System Services Representative, requiring technical support, client interaction, travel, and specific skills in IT systems and problem-solving. It details responsibilities, requirements, and physical demands of the field-based position.