Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Software Engineer II - HashiCorp Terraform
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights opportunities to work on innovative cloud solutions with IBM's Terraform team, focusing on infrastructure management, customer outcomes, and professional growth. The role involves full-stack development, architectural decisions, and collaboration on cutting-edge technologies.
Technical Lead TS/SCI W/FSP
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights required expertise in technical leadership, system design, and security compliance, while promoting a culture of curiosity and continuous learning.
Senior QA Engineer
Company: Nurdsoft
Location: Remote
Posted Dec 09, 2025
The text describes a Senior Test Engineer role focusing on ensuring product quality through testing strategies, automation, and defect management. It outlines responsibilities like creating test plans, regression testing, and working in Agile environments, alongside requirements such as experience with QA techniques, API/web testing, and tools like Jira. Qualities emphasized include problem-solving, self-initiative, and collaboration in cross-functional teams.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This text describes a career opportunity in IBM Consulting focusing on long-term client relationships and digital transformation through agile methodologies. It outlines responsibilities involving HR system management, complex transactions, and compliance with client standards. The role emphasizes collaboration, problem-solving, and technical expertise in SAP HRMS and MS Excel, while highlighting career growth and strategic partnerships within IBM's ecosystem.
Java Software Developer - Product Operations Lead for Red Hat build of Apache Camel (m/f/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The role involves collaborating on AI-powered cloud-native solutions, customer-focused development, and technical expertise in Java and Apache Camel, with opportunities for growth and innovation.
Senior SAP UI5 Developer
Company: IBM
Location: Giza, EG
Posted Dec 10, 2025
This role involves developing SAP Fiori applications for global clients, utilizing SAP technologies and collaboration with cross-functional teams. Required skills include SAPUI5, OData services, and Agile methodologies.
Business Development Representative
Company: Nucleus Security
Location: Remote
Posted Dec 09, 2025
The text highlights Nucleus Security's innovative approach to vulnerability management, emphasizing rapid growth, top-tier funding, and a collaborative remote work environment. It outlines the Business Development Representative role with key responsibilities and qualifications, while showcasing the company's commitment to employee benefits and career development.
QA/Test Developer
Company: IBM
Location: Kochi, IN
Posted Dec 10, 2025
Turbonomic positions itself as a leading Application Resource Management company with proven scalable solutions. The job requires designing QA methodologies, automated testing, and cloud computing expertise, emphasizing product quality and Agile practices.
Manager, HashiCorp Security Governance, Risk, and Compliance
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description highlights a Security GRC Manager role at IBM, emphasizing opportunities to lead a high-performing team, contribute to cloud-native solutions, and ensure compliance with security frameworks. The position requires expertise in GRC operations, people management, and familiarity with certifications like SOC 2 and ISO 27001.
Professional Services Sales Consultant (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a career opportunity at IBM Software focusing on innovation, team collaboration, and professional growth. The role emphasizes transforming customer challenges into industry-leading solutions, with a strong emphasis on cloud-native AI technologies and global career opportunities. Responsibilities include sales pipeline management, customer engagement, and solution architecture, requiring expertise in technology sales and cross-functional collaboration.
Principal Product Marketing Manager - Agents for Good™
Company: Blackbaud
Location: Remote
Posted Dec 09, 2025
This job posting highlights a leadership opportunity at Blackbaud to develop AI-driven marketing solutions with a focus on innovation, customer impact, and cross-functional collaboration. The role emphasizes strategic growth, market positioning, and competitive differentiation while offering a flexible remote work environment and comprehensive benefits.
Sr. Genesys Cloud Implementation Engineer
Company: EDCi
Location: Remote
Posted Dec 09, 2025
EDCi seeks a Sr Genesys Engineer for remote work, offering competitive perks like remote flexibility, health insurance, and training. Responsibilities include leading Genesys implementations and supporting projects with technical expertise.