Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Software Engineer - Cloud Platform , Langflow
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing growth, collaboration, and expertise in Kubernetes and cloud infrastructure. The role involves designing scalable systems and contributing to cutting-edge technologies with a focus on customer impact.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise in Workday HCM. It highlights required experience, responsibilities, and the importance of innovation and compliance in delivering HR solutions.
Sales Development Rep, Apptio - Japan - SDR
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job posting seeks a Sales Development Representative in Japan to support Apptio's enterprise sales efforts. The role involves lead generation, outbound outreach, and collaboration with marketing and field sales teams. Candidates must have 5+ years of IT industry experience, CRM proficiency, and strong communication skills. Apptio emphasizes its culture of transparency, customer focus, and innovation in technology investment management solutions.
Application Developer-Java & Web Technologies
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role offers opportunities to work with global clients on innovative projects, emphasizing career growth and technical expertise in hybrid cloud and AI solutions. The position highlights collaboration with industry visionaries, strategic partner ecosystems, and advanced technology platforms while requiring strong technical skills in Java, Spring, and Hibernate.
Project Manager-Application Operations
Company: IBM
Location: Taipei, TW
Posted Dec 09, 2025
IBM Software careers offer opportunities to lead innovative projects, collaborate in agile teams, and drive cloud-native solutions with growth potential.
Senior Software Engineer - HashiCorp Terraform Stacks
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with global teams, and contribute to open-source projects. The role emphasizes career growth, technical expertise in Terraform and Go, and impactful contributions to the infrastructure-as-code community.
Project Manager SAP
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, professional growth opportunities, and impactful project management roles with strong technical and leadership requirements.
Senior Content Designer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, global growth, and collaborative design work. It highlights roles in creating AI-powered solutions, user-centric content experiences, and cross-functional teamwork to deliver exceptional customer outcomes.
Technology Sales Leader- Horizon Government
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
The text outlines the role of a Technology Sales Leader at IBM, focusing on driving client strategies, fostering growth through partnerships, and leveraging expertise to achieve business objectives. It emphasizes collaboration, innovation, and long-term value creation for clients.
Software Engineer - DBaaS Serverless
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate in a diverse team, and contribute to impactful projects. The role requires expertise in cloud infrastructure and Kubernetes while emphasizing growth, innovation, and customer-centric outcomes.
Brand Sales specialist
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
IBM's AI and data platform enables organizations to leverage data across hybrid environments, creating value through trust and innovation. The role involves driving platform adoption, building client relationships, and collaborating on solutions that align with business goals.
Technical Support Representative- Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing opportunities to work with global clients on hybrid cloud and AI projects, collaboration with industry visionaries, and professional growth through a culture of innovation and empathy. It outlines technical requirements and the importance of expertise in microsegmentation and security technologies.