Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Strategic Account Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a strategic account manager role at IBM Software, emphasizing opportunities to transform customer challenges into industry-leading solutions, collaborate with a dedicated team, and drive sales of cloud-native software. It highlights responsibilities like managing enterprise accounts, executing solution selling, and aligning with customer needs while requiring expertise in cloud infrastructure and strategic sales.
VPC Backend Team Lead (Java)
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to work with cutting-edge technologies. It highlights responsibilities like problem-solving, stakeholder engagement, and technical expertise in Java, AWS, and agile methodologies.
Process Functional Consultant and Solution Architect - SAP Master Data Governance
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This text describes a senior-level SAP Master Data Governance role with opportunities to lead complex projects, collaborate with global clients, and leverage IBM's technology platforms. It emphasizes technical expertise, leadership skills, and career growth in a strategic consulting environment.
Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
IBM Software seeks a skilled developer to create innovative cloud-native solutions, emphasizing collaboration, growth, and cutting-edge technologies. The role involves designing features, maintaining code quality, and working with advanced tools like Kubernetes and Docker, while contributing to a dynamic team focused on customer-centric innovation.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and the role of an SAP Consultant in driving innovation through technical expertise and strategic solutions.
Senior Customer Success Engineer
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on customer success engineering, technical expertise, and cloud solutions. The role involves supporting customers with HashiCorp tools, driving adoption, and ensuring efficient cloud implementations. Requirements include technical proficiency, bilingual skills, and experience with DevOps tools.
Package Consultant-SAP HANA SCM PM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities for professional growth through cross-functional teamwork and innovative project delivery.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in Dynamics CRM and Power Platform tools. It highlights opportunities for impactful work with strategic ecosystems and technology platforms.
Associate Product Manager in Business Automation (f/m/x)
Company: IBM
Location: Boeblingen, DE
Posted Dec 09, 2025
IBM offers a career in transformative software solutions, focusing on AI-driven innovations. The role involves cross-functional collaboration to deliver exceptional customer value, requiring technical expertise and adaptability.
Backend Developer [GoLang]
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a backend developer role focused on network management and software-based networking technologies. The position requires expertise in C++, Python, Linux, Docker, Kubernetes, and cloud platforms like AWS, Azure, and GCP. Responsibilities include developing features, participating in engineering meetings, and writing automated tests. The role emphasizes collaboration with product teams and adherence to agile methodologies.
Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role at IBM's consulting client innovation centers, emphasizing opportunities to solve complex problems, provide customer service, and work in a dynamic environment with technical expertise and global client collaboration.
Solution Architect-Cognitive Computing
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving AI development, RAG code scaling, and collaboration on AI solutions. It emphasizes technical expertise, programming skills, and cloud platform experience while highlighting opportunities for innovation and professional growth.