Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Apptio FinOps Consultant - IBM UK
Company: IBM
Location: London, GB
Posted Dec 17, 2025
The role involves guiding customers through cloud spending management using IBM Apptio tools, requiring expertise in FinOps and cloud platforms. The position offers growth opportunities and a collaborative environment with benefits like health insurance and parental leave.
Project Manager-SAP HANA ADM
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This job description highlights a Project Manager role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud/AI expertise, and career growth opportunities. Responsibilities include leading projects, managing teams, and delivering SAP solutions. Requirements include a bachelor's degree, SAP experience, and project management certifications.
Recruteur, Bromont
Company: IBM
Location: BROMONT, CA
Posted Dec 17, 2025
The text outlines a job description for a recruitment specialist role, detailing responsibilities such as end-to-end recruitment processes, collaboration with hiring managers, required skills like bilingualism and organizational abilities, and preferred experience in high-volume recruitment. It emphasizes strategic planning, candidate sourcing, and team coordination.
Khmer US based Medical Translators needed
Company: LILT (Production)
Location: San Francisco
Posted Dec 17, 2025
LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.
IT Project Manager & Scrum Master
Company: IBM
Location: Aarhus, DK
Posted Dec 17, 2025
IBM seeks an IT Project Leader/Scrum Master to drive innovation and deliver tech solutions. The role involves managing projects, collaborating with teams, and ensuring client satisfaction. Benefits include professional growth, training, and a supportive work environment.
Instructional Designer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
IBM Consulting offers a dynamic role with opportunities for professional growth, innovation, and collaboration on global projects, emphasizing learning and impactful client solutions.
ServiceNow Architect
Company: IBM
Location: London, GB
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. The role involves defining technical requirements, driving projects, and providing advisory on ServiceNow roadmaps. Required expertise includes ServiceNow development, technical leadership, and experience with ITOM/ITSM platforms. The position emphasizes collaboration, client impact, and digital transformation.
Application developer - DevOps Internship
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
The text promotes a DevOps Intern role at IBM Consulting, emphasizing hands-on experience with cloud technologies, collaboration with experts, career growth opportunities, and contributions to real client projects. It highlights a supportive culture, learning resources, and the potential to drive innovation through DevOps and cloud automation.
Order to Cash Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 17, 2025
The job requires managing financial operations, customer service, and process improvements with a bachelor's degree and relevant experience. It emphasizes collaboration between hiring managers and recruiters to create clear job descriptions while maintaining operational efficiency and stakeholder engagement.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
This job description outlines a customer service role at IBM's consulting centers, emphasizing collaboration, innovation, and problem-solving. Responsibilities include handling customer inquiries, providing technical support, and ensuring satisfaction through effective communication and empathy. The position requires 12 years of call center experience, strong interpersonal skills, and adaptability to multishift environments.
Process Associate Order Management - Health Care (Voice)
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This role involves collaborating with clients on digital transformation projects, focusing on order management and customer support. It requires a bachelor's degree, healthcare experience, and strong communication skills in a supportive, growth-oriented environment.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI initiatives, and the implementation of Workday systems. It outlines responsibilities such as aligning business requirements, conducting workshops, and supporting client projects, while highlighting required certifications and skills.