Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Digital Field and Partner Marketing Specialist
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a Digital Field and Partner Marketing Specialist role at IBM, highlighting opportunities to contribute to cloud solutions, collaborate with cross-functional teams, and drive business impact through digital campaigns. It emphasizes career growth, technical expertise, and alignment with IBM's innovative goals.
Account Manager/Business Development Executive, Department of Justice
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients and leveraging IBM's resources to drive innovation in hybrid cloud and AI. It requires 10+ years in federal business development, strong communication skills, and a focus on growth opportunities.
Supply Chain Manufacturing & Planning Resource
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive environment for consultants, focusing on innovation and client solutions with opportunities for professional development and impactful work.
Package Consultant-Workday Talent Management
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological adoption. It outlines responsibilities involving technical expertise, client solutions, and project delivery, along with required qualifications like Workday HCM certification and experience in talent performance modules.
HR Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM Consulting offers a career focused on global collaboration, innovation in hybrid cloud and AI, and professional growth. The role involves improving client operations, leveraging technology, and fostering a culture of empathy and continuous learning.
Integration Software Sales Leader Asia Pacific
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a senior sales leader role at IBM focused on driving growth in the Asia-Pacific region through integration software solutions. It emphasizes strategic leadership, market expansion, and cross-functional collaboration to position IBM as a trusted partner in hybrid cloud and AI initiatives.
Entry Level Technical Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support seeks passionate engineers to join their team, offering opportunities to work with AI tools, global support, and customer satisfaction initiatives. The role involves problem-solving, collaboration, and contributing to client success through technical expertise and knowledge sharing.
INFRASTRUCTURE SPECIALIST-AZURE PLATFORM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on technical problem-solving, service improvement, and expertise in Azure and cloud technologies. It specifies educational requirements and technical skills needed for the position.
Maximo Technical Support Intern
Company: IBM
Location: ST LEONARDS, AU
Posted Dec 09, 2025
IBM's Technical Support Intern role involves customer-facing leadership, managing workloads, clear communication, and client satisfaction, with a focus on growth and innovation in AI-powered solutions.
Accounts Receivables Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights IBM's commitment to innovation and customer solutions, emphasizing opportunities in cloud-native AI technologies and security roles. It outlines responsibilities in GRC programs, IAM management, and compliance frameworks, while showcasing the company's global impact and collaborative team environment.
Process Associate Order Management - Health Care (Voice)
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
IBM seeks a Delivery Practitioner with healthcare domain knowledge and strong communication skills, offering a dynamic, collaborative environment focused on innovation and professional growth. The role emphasizes compliance, customer service, and adaptability in a supportive workplace.