Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Federal Enterprise Account Manager- Strategic Accounts (DC Metro)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a job role for an Enterprise Account Manager requiring sales expertise in enterprise accounts, collaboration with partners like IBM and RedHat, and experience in specific government sectors. It outlines responsibilities such as pipeline generation, customer adoption, and strategic sales, along with educational and technical requirements.
Package Consultant-Oracle Industry Solutions
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines responsibilities involving solution development, risk management, and integration, alongside educational and technical requirements for the role.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include leading SAP solutions, collaborating globally, and requiring extensive SAP integration experience.
IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
IBM Cloud is expanding its Kubernetes and OpenShift services, seeking skilled developers to contribute to a growing platform with global impact. The role involves working on critical infrastructure, collaborating with cross-functional teams, and leveraging automation tools for scalable cloud-native solutions.
Fullstack Developer: React& NodeJs
Company: IBM
Location: Bucharest, RO
Posted Dec 15, 2025
This job posting seeks a skilled FrontEnd Developer for a headless commerce role, emphasizing expertise in modern frameworks, API integration, and performance optimization. It outlines responsibilities, required skills, and preferred experiences while highlighting collaboration and innovation in eCommerce solutions.
PTP- Project Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation through agile methodologies and AI, and opportunities for innovation. It emphasizes growth, mentorship, and technical expertise in finance domains with a strong emphasis on process improvement and technology integration.
Product Manager
Company: IBM
Location: Kochi, IN
Posted Dec 15, 2025
Turbonomic's automation platform helps IT organizations transform by enabling full-stack automation for application performance and policy compliance. The role of a Technical Product Manager involves driving growth strategies, designing freemium offerings, and collaborating across teams to solve enterprise IT challenges.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job posting highlights a Product Management role at IBM Cloud, emphasizing collaboration, innovation, and growth opportunities. It outlines responsibilities, required skills, and a positive outlook for candidates interested in technology and leadership.
Technical Consultant - Application Security
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and professional growth opportunities. It outlines responsibilities in application security, risk mitigation, and compliance with industry standards, while highlighting required expertise in security tools and frameworks.
Procurement Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Procurement Professional role at IBM with responsibilities including sourcing goods/services, managing vendor relationships, and ensuring compliance. It emphasizes collaboration, problem-solving, and technical skills in ERP tools, while highlighting opportunities to innovate and contribute to impactful projects.
IT Recruiter (Process Delivery Specialist)
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Services seeks a Recruitment Specialist with experience in bulk hiring and ATS management. The role involves sourcing, screening, and coordinating candidates globally, emphasizing innovation and excellence through technology-driven methodologies.
Package Consultant-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with clients, innovative solutions, and required technical skills in Dynamics 365 and project management.