Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Package Consultant-Workday Recruiting
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise, and opportunities to drive innovation through hybrid cloud and AI solutions. It outlines role responsibilities, required qualifications, and preferred skills for a specialized consulting position.
Solution Consultant - Procurement Solution Architect
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job description outlines a Procurement Solution Architect role at IBM, emphasizing responsibilities in designing end-to-end procurement solutions, leveraging AI and automation technologies, and collaborating with cross-functional teams. The position offers opportunities to influence IBM's market leadership in BPO services and drive innovative client solutions through strategic expertise and technical skills.
SAP Supply Chain Lead
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and leadership in SAP Supply Chain projects. It highlights opportunities to drive innovation and deliver impactful results through strategic partnerships and technology platforms.
Software Engineer - OpenRAG FullStack
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration, growth, and impactful technology development. The role involves building scalable systems and contributing to cutting-edge projects with a focus on customer success and team development.
SAP Trainee
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, SAP system implementation, and professional growth. It highlights required skills, positive work environment, and the impact of the role on innovative companies.
Designer - Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM internship opportunity emphasizing career growth, innovation, and collaboration in creating AI-powered cloud-native solutions. It highlights required skills like UI design, problem-solving, and communication, while showcasing a dynamic and supportive work environment.
Consulting Account Executive
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a proactive approach to sales and relationship-building.
Maximo Functional Leader
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role as a Maximo Functional Lead at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and leadership in complex projects. Requirements include extensive experience with Maximo systems, project management skills, and certifications, with opportunities to work in an Agile environment.
Software Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM seeks an innovative Software Developer to contribute to AI-infused features in a dynamic, collaborative environment, emphasizing cutting-edge solutions and professional growth.
Data Engineer-Data Platforms
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM, emphasizing technical expertise in big data technologies, cloud platforms, and agile methodologies. Responsibilities include designing solutions, continuous improvement, and collaborating with technology teams. Required skills involve Apache Spark, Hadoop, Python, and SQL proficiency.
Data Engineer-Data Platforms
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM Consulting, emphasizing responsibilities like designing solutions, driving innovation, and collaborating with technology teams. It highlights required skills in big data technologies, cloud platforms, and programming languages, while also mentioning preferred qualifications such as architecture strategy and detection tools.
Staff Solutions Architecture Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves creating technical assets and collaborating with cross-functional teams to enhance cloud solutions and customer outcomes. The position emphasizes innovation, automation, and delivering exceptional client experiences through AI-powered tools and DevOps workflows.