Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Application Developer-Java & Web Technologies
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic solutions.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's commitment to innovation and customer value through advanced technologies. It outlines the role of a Business Analyst requiring data-driven insights, stakeholder collaboration, and technical expertise in reporting processes. The position emphasizes strategic decision-making, documentation, and cross-functional teamwork.
Storage Product Manager (Forecasting & Pricing) - Early career
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description outlines a Product Manager role focused on storage business forecasting, pricing strategies, and cross-functional collaboration. It highlights required analytical skills, financial modeling expertise, and collaboration with supply chain and finance teams. The position offers high-impact opportunities in a data-driven environment with growth potential.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a role at IBM's Order to Cash Collections team, emphasizing responsibilities like managing customer transactions, credit management, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while promoting the role as an opportunity to innovate and solve complex challenges in a dynamic environment.
Application Architect - IBM Technology
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a senior data architecture role at IBM Consulting, emphasizing collaboration with global clients, expertise in cloud and AI technologies, and leadership in designing scalable data platforms. It highlights technical requirements and career growth opportunities within IBM's ecosystem.
Associate Product Manager
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a Product Manager role at IBM Infrastructure Storage Division, emphasizing collaboration with cross-functional teams, innovation in product design, and expertise in networking technologies. It highlights opportunities for growth, problem-solving, and impactful work in a dynamic environment.
Oracle Cloud ERP Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic leadership in Oracle Cloud ERP Financials, and expertise in delivering impactful technological implementations.
Senior Support Engineer - HashiCorp
Company: IBM
Location: MELBOURNE, AU
Posted Dec 09, 2025
This job description highlights a Senior Support Engineer role at IBM focusing on customer satisfaction, technical expertise, and global collaboration. The position involves troubleshooting HashiCorp products, working with enterprise clients, and contributing to cloud solutions. Requirements include DevOps experience, bilingual fluency, and problem-solving skills.
Sourcing Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a sourcing support professional role with responsibilities across procurement operations, category management, contract administration, and stakeholder coordination. It requires 4-6 years of experience in procurement and proficiency in ERP systems and Microsoft Office Suite.
Senior Software Engineer - HashiCorp Consul
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Software Engineer role at IBM focusing on cloud-native solutions, distributed systems, and technical leadership. The position emphasizes innovation, collaboration, and impactful contributions to industry-leading AI-powered infrastructure.
Sr. Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior engineering role at IBM focused on developing cloud-native infrastructure solutions. It highlights collaboration with cross-functional teams, contributions to HashiCorp products, and responsibilities involving system design, quality assurance, and mentorship. The role emphasizes innovation, scalability, and security in cloud environments.
Software Engineering Manager - HashiCorp Terraform Registry
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a technical engineering management role at IBM focused on managing the Terraform Registry, collaborating with global teams, and driving infrastructure as code solutions. It emphasizes career growth, technical leadership, and contributions to cloud-native software development.