Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Newnan, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring maximum productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, recruits new clients, and coordinates pet care in a friendly and efficient manner. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, customer focus, integrity, and time management skills. The role involves multi-tasking, communication, problem-solving, and client service skills. The CSC must be comfortable working with pets, have good computer skills, and be able to work in a moderately high noise environment. High school diploma or equivalent is preferred, with one year of related experience and medical background preferred. Banfield Pet Hospital is an equal opportunity employer.

Cybersecurity Analyst

Company: Per Scholas

Location: Atlanta, GA

Posted Jan 24, 2025

Per Scholas is a non-profit organization offering free tech career training. They provide hands-on learning, mentorship, and industry-recognized certifications. Learners receive support for financial control and career planning. The Cybersecurity Analyst course prepares students for the CySA+ and Splunk Core certifications, connecting them to a network of alumni and employers.

Director- Global IT SC Transportation Management

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Coca-Cola Company is undergoing a global digital transformation, modernizing its supply chain processes and upgrading its SAP system to SAP S4 Hana. The company is implementing the latest SAP S4 HANA TM module for its Concentrate Business Supply organization, integrating with OTM for North America. The Global IT Transportation Management System Director will play a crucial role in this transformation, designing and delivering functional and technical solutions for new projects, and ensuring continuous improvement and maintenance. The role requires expertise in SAP S4 HANA TM, Transportation Management, and integrations, along with strong program management skills and the ability to work in a virtual and international environment.

Risk Management Executive

Company: Bank of America

Location: Atlanta, GA

Posted Jan 24, 2025

Warehouse Shift Manager

Company: Coca-Cola

Location: Lithia Springs, GA

Posted Jan 24, 2025

Department Manager

Company: H&M

Location: Savannah, GA

Posted Jan 24, 2025

Software Engineer

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Technician - Quality Assurance

Company: Coca-Cola

Location: College Park, GA

Posted Jan 24, 2025

Coca-Cola UNITED is offering a Quality Assurance Technician position in College Park, GA. The role involves testing finished products and packaging attributes to ensure they meet specifications. Responsibilities include beverage and package attribute testing, syrup testing, lab equipment maintenance, and data entry. The company provides a comprehensive benefits package, including vacation, health insurance, life insurance, and a 401(k) match. The ideal candidate should be at least 18 years old, have effective communication skills, and be able to work flexible schedules. CCBCU is an Equal Opportunity Employer.

Management Trainee

Company: Enterprise Mobility

Location: Canton, GA

Posted Jan 24, 2025

Merchandiser Trainee

Company: Coca-Cola

Location: Canton, GA

Posted Jan 24, 2025

Coca-Cola United is offering a Merchandiser - Large Store Trainee position in Jasper, Tennessee. The role involves building displays, replenishing inventory, maintaining product integrity, and providing excellent customer service. The company provides a comprehensive benefits package including vacation, health insurance, life insurance, 401(k) match, and exclusive discounts. The job requires a valid driver's license, reliable vehicle, and ability to lift up to 50 pounds. Previous merchandising experience is preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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