Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

Senior Environmental Services Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Center Medical Director (CMD)

Company: CSL

Location: Macon, GA

Posted Jan 24, 2025

CSL Plasma, a global leader in human plasma collection, offers operational initiatives aimed at improving efficiencies and reducing process variation within their fleet. The Plasma Multi Discipline role manages multiple sub-families, ensuring center development. Benefits include health care options, life insurance, disability coverage, a 401(k) savings program, paid time off, and observed holidays. CSL Plasma is committed to diversity and inclusion, with employees in over 35 countries, and is dedicated to helping people with rare and serious diseases live normal, healthy lives.

Principal Engineer, Identity and Access Management (IAM)

Company:

Location: Alpharetta, GA

Posted Jan 24, 2025

McKesson, a Fortune 10 company, is seeking a Principal Engineer of Identity and Access Management. The role involves serving as a technical leader, decomposing complex problems, understanding system inter-dependencies, and applying cutting-edge principles. The ideal candidate should have 10+ years of professional experience, 8+ years in cybersecurity/software development/infrastructure, and expertise in implementing Cloud identity solutions. McKesson values its employees' well-being, offering comprehensive benefits and a competitive compensation package.

Territory Manager (Bilingual Preferred - Spanish)

Company: US Foods

Location: Calhoun, GA

Posted Jan 24, 2025

US Foods is seeking a Territory Manager with sales experience, preferably in the foodservice industry. The role involves developing and managing customer relationships, selling food and non-food items, and achieving sales and profitability goals. Key responsibilities include fostering customer relationships, managing deliveries, communicating and collecting accounts receivable, and leveraging resources for top penetration opportunities and new accounts. The position requires excellent communication skills, problem-solving abilities, and a team-up mentality. A valid driver's license is required, and the role involves frequent driving and occasional lifting of up to 75 lbs.

Certified Pharmacy Technician

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

Agency Producer

Company: Farmers Insurance Agencies

Location: Atlanta, GA

Posted Jan 24, 2025

The text describes a job opportunity for an insurance producer working for a Farmers agency owner. The role involves assisting customers with products and services, networking to develop leads, and conducting sales presentations. Compensation can be a base salary, base salary plus commission, or commission only. The job requires being licensed in the applicable state and passing a background check. The candidate authorizes information sharing with Farmers representatives, including agency owners, for potential staff opportunities.

Data Analytics, Anti Money Laundering Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Data Analytics, Anti-Money Laundering Senior Consultant. This role involves working with a team of experts to develop data-driven solutions for complex regulatory risk and AML challenges. The consultant will use advanced analytics, machine learning, and various platforms like Actimize, Oracle, and SAS Viya. Responsibilities include enhancing global transaction monitoring functions, managing data analytics and solution development engagements, and facilitating technical skill-building within the team. The ideal candidate should have a Bachelor's degree, 4+ years of hands-on technical experience, and proficiency in Power BI, Tableau, and Python. Experience with AML, KYC, Transaction Monitoring, and Sanctions data is required. The role involves travel up to 25%, and commitment to personal and professional growth is essential.

Pharmacy Operations Manager

Company: Walgreens

Location: Peachtree City, GA

Posted Jan 24, 2025

Pharmacy Operations Manager

Company: Walgreens

Location: Tifton, GA

Posted Jan 24, 2025

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow and positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, coordinate daily activities, and ensure pharmacy cleanliness and adequate supplies. They will also manage non-clinical patient calls, drive technology/process roll-out, and maintain pharmacy equipment. People & Performance Management includes leading technician performance, hiring, onboarding, training, and scheduling. The role requires PTCB certification, one year of pharmacy technician experience, and fluency in English.

Pharmacist Local Specialty

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages