Customer Service Jobs in Atlanta, GA

52,341 open positions · Updated daily

Looking for Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Atlanta, GA area.

To-Go Hospitality

Company: Cracker Barrel

Location: Savannah, GA

Posted Jan 24, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Americus, GA

Posted Jan 24, 2025

Tech Advisory and Delivery Manager

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 24, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG pioneered business strategy and now helps clients with total transformation, blending digital and human capabilities. BCG Platinion, a subsidiary launched in 2000, adds deep technical expertise, focusing on digital transformation through technology, design, cybersecurity, and risk management. As a manager, you'll lead complex project modules, develop specialized knowledge, and manage junior team members. The role requires expertise in digital strategy, data and analytics platforms, cloud infrastructure, and software management. BCG offers competitive compensation, benefits, and a supportive work environment.

Retail Sales

Company: Cracker Barrel

Location: Buford, GA

Posted Jan 24, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Gainesville, GA

Posted Jan 24, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a To-Go Specialist in Adairsville, GA. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel emphasizes inclusivity and equality, with a zero-tolerance policy for racism.

Freight Handler - Hiring Event

Company: Walmart

Location: Savannah, GA

Posted Jan 24, 2025

The role of a Freight Handler at Walmart Supply Chain involves physically demanding tasks such as handling and processing freight, lifting heavy cases, and maintaining a clean work environment. The work is fast-paced with high productivity expectations. Safety is a top priority, and employees must report unsafe conditions or improper procedures. The job requires compliance with company policies and standards of ethics and integrity.

Cook

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook in Dalton, GA. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels accepted and celebrated.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages