Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

FT Customer Service Associate – Work From Home

Company: Millvale Market

Location: Pearland, TX

Posted Aug 09, 2025

Conduct regular outbound calls to welcome learners to the program. Remind learners of upcoming classes or milestones to ensure engagement and progress.

Accountant

Company: City of San Antonio

Location: San Antonio, TX

Posted Aug 09, 2025

Maintains and reconciles monthly reports, invoices, statements, and other records of financial transactions. Participates in the completion of special studies…

CLINICAL PHARMACIST

Company: Healix Infusion Therapy, LLC

Location: San Antonio, TX

Posted Aug 09, 2025

Insures that patient charts are maintained, current, and complete according to state rules and regulations, accreditation agency standards, and Healix policies…

Eligibility Analyst

Company: CVS Health

Location: Austin, TX

Posted Aug 09, 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Manager, GenAI Engineer

Company: Deloitte

Location: Houston, TX

Posted Aug 09, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. The ideal candidate will be a dependable team player and mentor,…

Teacher of Visually Impaired - Converse, TX

Company: Soliant

Location: Converse, TX

Posted Aug 09, 2025

Collaborate with classroom teachers, parents, and related service providers to develop and implement Individualized Education Programs (IEPs).

Box Truck Driver

Company: BT1 LLC

Location: Dallas-Fort Worth, TX

Posted Aug 09, 2025

Valid driver's license with a clean driving record. Previous experience as a truck driver or delivery driver is preferred. Job Types: Full-time, Part-time.

Unarmed Security

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 09, 2025

Active Unarmed Texas security guard license (Required). Active Level 2 security license. Our Security Specialists range from active-duty military personnel to…

RN, Registered Nurse - Postpartum

Company: Christus Health

Location: San Antonio, TX

Posted Aug 09, 2025

Current STABLE (Post-resuscitation/Pre-transport Stabilization Care of Sick Infants) certification required from one of the following courses: Participant, Lead…

Automotive Retail Sales Associate

Company: Big Star Buick GMC

Location: Baytown, TX

Posted Aug 09, 2025

S with a valid in-state driver's license and a good driving record, per company standards. Frequent training to develop sales skills and product knowledge.

Armed Security Supervisor

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 09, 2025

All applicants must be over 21, with a valid driver's license, and be able to pass a DMV background check. Free of tickets, accidents, or marks against your…

Manager, GenAI Engineer

Company: Deloitte

Location: San Antonio, TX

Posted Aug 09, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. The ideal candidate will be a dependable team player and mentor,…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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