Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Customer Service Representative - Sales

Company: Fix devices

Location: Austin, TX

Posted Aug 09, 2025

Provide quotes to our clients via phone calls or social media. We are looking for a person with excellent customer service to work in our cell phone and…

Product Engineering Architect

Company: Deloitte

Location: San Antonio, TX

Posted Aug 09, 2025

Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring architectural integrity, feasibility, and alignment with business and…

RN Bone Marrow FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Aug 09, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role. Help patients and prevent issues.

Unarmed Building Security Officer

Company: Marksman Security

Location: Lewisville, TX

Posted Aug 09, 2025

Must have a Level II, Noncommissioned security license (via TOPS) a Level 3 or 4 will NOT suffice. Good phone and/or radio etiquette. Paid on the job training.

Flex Security Officer

Company: Marksman Security

Location: Dallas, TX

Posted Aug 09, 2025

Acknowledge and greet all residents and guests in a prompt and courteous manner. Valid state licensing, if applicable. Monitor surveillance cameras and alarms.

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Austin, TX

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Sr Data Scientist

Company: PayPal

Location: Austin, TX

Posted Aug 09, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Unarmed Security Guard- Katy, Texas

Company: Premier Protective Security

Location: Houston, TX

Posted Aug 09, 2025

A valid driver’s license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Machining - Assembly Operator 2nd shift

Company: Chromalloy

Location: San Antonio, TX

Posted Aug 09, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

Sous Chef

Company: Omni Hotels & Resorts

Location: Austin, TX

Posted Aug 09, 2025

To provide technical and administrative assistance to the Executive Chef, ensuring effective operation of the kitchen and food production outlet.

Litigation Graphics Consultant

Company: Contact Government Services, LLC

Location: Dallas, TX

Posted Aug 09, 2025

Provide realistic estimates of the time required to develop specific graphics requests. Consult with client experts and third-party witnesses to develop/refine…

Solution Engineering - AI Business Solutions

Company: Microsoft

Location: Dallas, TX

Posted Aug 08, 2025

You will own technical discussions, lead architectural design and proof of concept sessions, and provide strategic input to shape customer solutions—ensuring…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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