Customer Service Jobs in Austin, TX

Positions 100,222 Updated daily

Looking for Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Austin, TX area.

Exterior Home and Commercial Lighting Installer (Seasonal)

Company: Astoria Lighting Co - Houston

Location: Houston, TX

Posted Oct 07, 2025

*You must have* *your own tools* (drills, ladders, metal snips, basic hand tools). Solar installers, roofers, framers, or other trades* that are comfortable…

Construction Project Manager - Retail Banking

Company: Bureau Veritas

Location: Houston, TX

Posted Oct 07, 2025

Valid driver’s license and ability to manage travel expenses. Direct and manage general contractors, subcontractors, and specialty vendors experienced in…

Braille Tactile Graphic Designer

Company: Pearson

Location: Houston, TX

Posted Oct 07, 2025

This role contributes to the success of numerous state testing programs that offer accommodation for students with visual impairments.

Truck Driver CDL A Regional Teams

Company: Ryder System

Location: Houston, TX

Posted Oct 07, 2025

Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Hours Per Week: 55 + hours per week.

Security Site Supervisor

Company: Cascadia Global Security

Location: Houston, TX

Posted Oct 07, 2025

This position will require the use of a company vehicle; all applicants must be over 21, possess a valid Driver's License, and have a clean driving record.

ESL Coordinator/Teacher

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Oct 07, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

Executive Sous Chef

Company: Zachry Hotels

Location: San Antonio, TX

Posted Oct 07, 2025

The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Development Chef

Company: CH Guenther & Son

Location: San Antonio, TX

Posted Oct 07, 2025

Degree in Food Science, Baking Science, or other technical field from an accredited institution is preferred. Support Sales & Marketing departments by providing…

Retail Customer Service & Sales Associate

Company: A.I.A Elite

Location: Austin, TX

Posted Oct 07, 2025

You'll gain sales expertise, master persuasion, and develop skills that extend far beyond events. Track interactions and manage customer information using the…

Associate Product Analyst

Company: Planview Incorporated

Location: Austin, TX

Posted Oct 07, 2025

Ability to quickly learn and adapt to new tools and technologies, especially AI-powered tools like ChatGPT, data visualization platforms, and workflow…

Sr. Consumer Loan Specialist - Sales Customer Service

Company: Republic Finance

Location: Missouri City, TX

Posted Oct 07, 2025

Valid driver's license, reliable transportation, and auto insurance. Answers incoming phone calls; checks branch’s voicemail. If so, please read on!

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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