Customer Service Jobs in Chicago, IL
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Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.
Training and Knowledge Specialist
Company: Caterpillar
Location: Peoria, IL
Posted Jan 29, 2025
Caterpillar Inc. is seeking a highly accountable individual with strong communication and organization skills for a role in their Digital and Data Technology area. The successful candidate will develop training materials, identify training needs, and lead training initiatives for the Cat Digital Support Center. They will also partner with third-party contact centers in launching new programs and ongoing operations. The role involves deploying various training methods, ensuring a seamless handoff of training and quality to third-party suppliers, and regularly reviewing curriculum materials. The position requires a college degree or equivalent experience in progressive training assignments, strong communication skills, and contact center experience. Caterpillar offers a flexible hybrid work environment, competitive compensation, and benefits, and is committed to a reduced-carbon future.
Operations Technology People Manager
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 29, 2025
McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.
Senior Customer Success Leader - HCLS
Company: Qualtrics
Location: Chicago, IL
Posted Jan 29, 2025
Qualtrics is seeking a Senior Customer Success Leader to build and lead a team of Technical Success Managers. The role involves driving business value, ensuring top-tier customer management, and assisting customers throughout their lifecycle. The ideal candidate will have 8+ years of professional experience, 35 years of people leadership, and a proven track record of building scalable business operations. They should possess strong prioritization skills, data-driven communication abilities, and an entrepreneurial spirit. The role offers opportunities for growth, teamwork, and a supportive environment with various perks and benefits.
Executive Chef
Company: Aba
Location: Chicago, IL
Posted Jan 29, 2025
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.
Senior Product Manager- Product strategy
Company: Ahold Delhaize USA
Location: Chicago, IL
Posted Jan 29, 2025
Ahold Delhaize USA is seeking a Product Strategy and Experimentation Manager for its Chicago office. The role involves driving strategic planning, managing the digital product roadmap, and leading a team of two product managers. The ideal candidate should have experience with agile development, cross-functional team leadership, and project management skills. The company offers a competitive salary range of $131,520 to $204,240 and values diversity, equity, inclusion, and wellness.
Lead Compliance Tester
Company: Discover
Location: Chicago, IL
Posted Jan 29, 2025
Discover is offering a job opportunity for a Compliance professional with 4+ years of experience in Financial Services Risk, BSAAML, or related fields. The role involves assessing business processes and controls for regulatory compliance, developing test scripts, and collaborating with management to identify and address compliance issues. The company values diversity and inclusion, and offers a competitive compensation package, benefits, and opportunities for growth. The position requires a Bachelor's degree in Business Administration, Management, Finance, or Law, and the ability to work in an office setting.
Operations Technology People Manager Manager
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 29, 2025
McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.
Customer Success Manager - RCM
Company: Neolytix
Location: Chicago, IL
Posted Jan 29, 2025
Neolytix, a leading provider of healthcare management services, is seeking a proactive and client-focused Customer Success Manager for Medical Billing. The role involves managing client relationships, improving service delivery, driving customer satisfaction, and reducing revenue leakage. The ideal candidate should have a Bachelor's degree in healthcare administration or a related field, 2+ years of experience in practice management or revenue cycle management within the healthcare industry, and strong knowledge of medical billing software and data analytics platforms. Neolytix values problem solvers and client-focused professionals dedicated to driving results, offering a mission to elevate healthcare provider organizations through data-driven strategies and exceptional client service.
Payment Specialist
Company: Rewards Network
Location: Chicago, IL
Posted Jan 29, 2025
Rewards Network, a company celebrating 40 years in business, is seeking a Payments Specialist. The role involves processing payments, reconciling accounts, and maintaining client relationships. The ideal candidate will have a background in bookkeeping, accounting, or payments, with excellent interpersonal and organizational skills. The company offers a comprehensive benefits package, including health insurance, retirement plans, and a flexible working space.
Customer Success Manager II
Company: Tempus AI
Location: Chicago, IL
Posted Jan 29, 2025
Tempus, a company specializing in precision medicine, is seeking a dynamic leader for its customer success team. The role involves managing a team of professionals, driving strategic initiatives, and ensuring operational excellence. The company values a customer service culture rooted in servant-based leadership, empathy, and professionalism. The ideal candidate should have a background in healthcare, life sciences, or technology, with a proven track record in process improvements and cross-functional project management. The position requires travel up to 15% of the time and offers a salary range of $75,000 to $100,000 in Illinois.
Software Engineer (Chicago)
Company: Nextpoint
Location: Chicago, IL
Posted Jan 29, 2025
Nextpoint, an award-winning team, offers transformative software and services for law firms. They value innovation, creativity, diversity, and initiative, fostering a happy workplace. The Level 2 Support Engineer role involves creating and maintaining a high-performing, reliable environment for clients, collaborating with engineering and product teams, and continuously improving system performance. The ideal candidate has a Bachelor's degree in computer science, 2+ years of support engineering experience, and strong problem-solving skills.
Client Relationship Associate
Company: R&R Human Resources Solutions
Location: Chicago, IL
Posted Jan 29, 2025
Infinity Strategic Partners, a growing financial services firm in Northbrook, is seeking a strategic Client Associate. The role involves administrative duties such as managing 401K clients, preparing investment applications, and creating reports. The ideal candidate should have a Bachelor's degree, at least one year of experience, and be a strategic thinker with strong organizational skills. The position offers a great opportunity for those interested in the financial services industry, with compensation commensurate with experience.