Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Pharmacy Pre-Grad Intern - WM

Company: Walmart

Location: Niles, IL

Posted Jan 24, 2025

On Call Banquet Servers and Bartenders - Museum of Science & Industry

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo Live! is currently hiring for the Museum of Science & Industry in Chicago. They are seeking outgoing team players for on-call Server and Bartender positions in their Private Events. Sodexo Live! is a brand dedicated to the sports, events, and hospitality industry, aiming to make the most of every moment. The Museum of Science and Industry, where the job is located, is one of the largest science museums in the world, offering more than 400,000 square feet of hands-on exhibits.

Quality Compliance Coordinator

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, is seeking a Quality Compliance Coordinator in Buffalo Grove, IL. The role involves quality control, assurance operations, and working with engineers. Responsibilities include developing and executing implementation plans, establishing regulatory compliance programs, coordinating corrective actions, and preparing required reports. The ideal candidate will have an associate degree, document control experience, and 4 years of manufacturing experience. Flex offers comprehensive benefits including medical, dental, vision plans, life insurance, disability, 401(k) matching, vacation, tuition reimbursement, and more. Flex is an Equal Opportunity Employer.

Specialty Sales (Style, Tech, Beauty) (T1125)

Company: Target

Location: Niles, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The ideal candidate should have a strong interest in apparel products, excellent communication skills, and the ability to work in a fast-paced environment.

Veterinarian

Company: Banfield Pet Hospital

Location: Mount Prospect, IL

Posted Jan 24, 2025

Retail Sales Associate - Chicago Premium

Company: Gap Inc.

Location: Aurora, IL

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking a customer service representative. The role involves engaging with customers, providing excellent service, and educating them about products and promotions. The ideal candidate should be a good communicator, problem solver, and able to handle customer interactions professionally. Gap offers benefits including merchandise discounts, competitive Paid Time Off, extensive 401(k) plan, and health insurance. The company is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Senior Home Lending Advisor - Lemont IL

Company: JPMorgan Chase

Location: Bolingbrook, IL

Posted Jan 24, 2025

Chase Home Lending is seeking a Senior Home Lending Advisor to join their high-energy team. The role involves serving as the primary point of contact for customers throughout the loan process, providing training to the branch team, and collaborating with marketing efforts to create an outstanding customer experience. The ideal candidate will have a Bachelor's degree, 3+ years of mortgage lending experience, and strong communication skills. Preferred qualifications include FHA/VA sales experience, marketing skills, and intermediate PC skills. The position requires NMLS registration and compliance with Dodd Frank/Truth in Lending Act qualification requirements.

AP Associate Consultant

Company: CDW

Location: Vernon Hills, IL

Posted Jan 24, 2025

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0868)

Company: Target

Location: Crestwood, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a General Merchandise Expert. The role involves creating a welcoming experience for guests, ensuring product availability, accurate pricing, and presentation. The team leads inbound, outbound, replenishment, inventory accuracy, and promotional signing processes. The job requires knowledge of guest service fundamentals, retail business, and operational procedures. Key responsibilities include engaging with guests, maintaining GM areas, executing workload, and ensuring safety and compliance. Target offers training and competitive benefits.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0894)

Company: Target

Location: Joliet, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a General Merchandise Expert position with a starting hourly rate of $16.50 USD. The role involves creating a welcoming experience for guests, ensuring product availability, and maintaining accurate pricing and signing. The team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes. Target values team members' growth and offers opportunities for skill development. The job requires a welcoming attitude, ability to communicate on multiple frequency devices, and handle merchandise efficiently.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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