Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Target Security Specialist

Company: Target

Location: Bolingbrook, IL

Posted Jan 24, 2025

Tech Reception

Company: CSL

Location: Chicago, IL

Posted Jan 24, 2025

Lead Counsel, Privacy

Company: Meta

Location: Chicago, IL

Posted Jan 24, 2025

Meta is hiring a privacy attorney with global privacy law expertise to drive high-impact initiatives and ensure compliance with evolving privacy obligations. The role involves strategic thinking, strong business acumen, and excellent legal judgment. The ideal candidate should have 5+ years of legal experience, including in-house or government experience, and a deep understanding of global privacy laws, especially those relevant for social media, internet, and technology companies. The position offers a competitive salary, bonus, equity, and benefits.

Senior Analyst, Index Daily Operations

Company: Morningstar

Location: Chicago, IL

Posted Jan 24, 2025

Morningstar Indexes is seeking experienced professionals for its Index Operations team. The team is responsible for daily maintenance of indexes, including validation of data inputs and outputs, and client deliverables support. The ideal candidate should have a degree in Engineering, Finance, Management, Economics, or a strong interest in Finance, with a minimum of 3 years of experience in the index industry, fund management, or financial research. They should be experienced with MS Office, have knowledge of SQL and Python, and preferably have a background in Corporate Actions or stock analysis. Morningstar offers competitive compensation and benefits, including a 75% 401k match, comprehensive health benefits, trust-based time off, and a hybrid work environment.

Lead, Information Security Strategy ( Cybersecurity Exam Management )

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a job opportunity for a professional with a background in Information Security, Risk Management, Cyber Security, Governance, Risk and Compliance. The role involves managing project tasks, coordinating testing activities, preparing presentations and reports, and promoting awareness of policies and strategies. The company values diversity and offers competitive compensation, benefits, and opportunities for growth. The ideal candidate should have a Bachelor's degree, relevant experience, and certifications like SANS GIAC Introduction to information security (GISF) or CISSP.

Registered Nurse SNF Float

Company: DaVita

Location: Bolingbrook, IL

Posted Jan 24, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2028)

Company: Target

Location: Joliet, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The position involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The role is dynamic, involving tasks like scanning, bagging, and maintaining a clean work area. Target values team members' growth and offers training. Essential skills include effective communication, a welcoming attitude, attention to detail, and the ability to work in a fast-paced environment.

Warehouse Associate Days Part Time

Company: Grainger

Location: Minooka, IL

Posted Jan 24, 2025

Grainger, a leading industrial distributor, is hiring part-time Warehouse Associates. The role involves safely completing inbound and outbound tasks, ensuring products are shipped correctly, and maintaining a clean, safe work environment. The company offers competitive pay, benefits, and opportunities for growth. The ideal candidate should be comfortable working on their feet, have attention to detail, and be able to pass a drug screen and background check.

Merrill Financial Solutions Advisor - Chicago West Market

Company: Merrill

Location: Schaumburg, IL

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a Financial Advisor. The role involves working with high-net-worth clients, identifying their needs, developing relationships, and preparing investment recommendations. Key responsibilities include leveraging technology for business growth, profiling clients for investment strategies, and building a sustainable book of business. The successful candidate will join the Advisor Development Program, receiving training and mentorship to become a successful independent financial advisor. Merrill values diversity and offers continuous training, professional development, and opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages