Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Associate, Fixed Assets

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Associate, Fixed Assets, to establish best practices for monthly close and account reconciliation processes. The role involves working closely with various Accounting and Finance teams, supporting internal and external audits, and preparing fixed asset registers. Qualifications include a Bachelor's degree, preferably with a CPA license, and at least 2 years of relevant work experience in the energy industry. Familiarity with IFRS and US GAAP, ERP systems (especially SAP), and strong interpersonal skills are required. The position offers a competitive salary range of $62,000-93,000 and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) match. RWE Clean Energy is a leading player in the US renewables industry, with ambitious plans for expansion.

Teachers at North Schaumburg KinderCare

Company: KinderCare Learning Companies

Location: Schaumburg, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Director Product Management - GIS & Location Intelligence

Company: Here Technologies

Location: Chicago, IL

Posted Jan 24, 2025

HERE Technologies is seeking a visionary Director of Product Management to lead a team of 4 product managers. The role involves inspiring and leading a high-performing team, defining and executing a product vision, driving innovation in GIS, location intelligence, and public sector solutions, collaborating with various departments, delivering results, championing the customer, and staying ahead of industry trends. The ideal candidate should have 8+ years in product management, experience leading teams, strong domain knowledge, strategic vision, customer-centric approach, agile innovation skills, and exceptional communication abilities. The role offers opportunities to work with exceptional colleagues, solve complex problems, shape projects, and access cutting-edge technologies.

Pharmacy Technician

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

Clinical Coordinator

Company: DaVita

Location: Jacksonville, IL

Posted Jan 24, 2025

Starbucks Barista - Rosemont Convention Center

Company: Aramark

Location: Rosemont, IL

Posted Jan 24, 2025

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and providing excellent customer service. The hourly rate ranges from $15.00 to $17.50, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Job responsibilities include operating a register, greeting customers, preparing beverages and food, maintaining cleanliness, and adhering to health and safety guidelines.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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