Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Phlebotomist Floater

Company: Labcorp

Location: Deerfield, IL

Posted Jan 23, 2025

Personal Banker

Company: Advia Credit Union

Location: Cary, IL

Posted Jan 23, 2025

Teachers at Baldwin Road KinderCare

Company: KinderCare Learning Companies

Location: Palatine, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They are looking for dedicated and passionate teachers to join their team, providing a world-class experience in their classrooms. The role involves implementing KinderCare's curriculum, creating a safe and nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare is committed to equal opportunity employment.

Marketing Associate, Investment Sales

Company: ORIX Corporation USA

Location: Chicago, IL

Posted Jan 23, 2025

The Associate will provide marketing coordination to the Investment Sales team at Lument, focusing on creating professional collateral and maintaining the CRM database. Key responsibilities include building proposals and offering memoranda, managing email blasts and social media posts, maintaining a marketing schedule, working with third parties for advertising and database maintenance, managing deal flow, generating market reports, and creating call lists. The role requires a Bachelor's degree, 1-3 years of marketing experience, strong organizational skills, excellent written communication, and proficiency in Microsoft Office, particularly Excel and PowerPoint. The annual base salary ranges from $75,000 to $95,000. ORIX USA offers a competitive benefits package, emphasizing work-life balance, family care, and flexible work arrangements.

Senior Corporate Accountant

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 23, 2025

This role involves comprehensive cash flow management, including budgeting, forecasting, and reporting. The individual will be responsible for various accounting tasks related to the corporate general ledger, such as journal entries, reconciliations, and financial statement preparation. Key responsibilities include coordinating with corporate teams, leading regional discussions, and calculating cash flow conversion rates. The role requires a Bachelor's degree in accounting, CPA designation, and at least three years of experience in public accounting or similar-sized companies. Leadership experience in growing the accounting/finance team in a fast-paced environment is preferred. The salary range is $75,000 - $80,000, with additional benefits including an annual bonus, 401K match, profit sharing, and medical benefits.

Patient Care Technician

Company: DaVita

Location: Springfield, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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