Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Senior Software Engineer, iOS

Company: Capital One

Location: New York, NY

Posted Jul 19, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Retail Cosmetics Sales Associate - Clarins, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Jul 19, 2025

Possess a passion and a business-minded attitude to succeed in a performance-based setting. Collaboration: Partnership with the total Beauty team to drive sales…

View Details Apply on SimplyHired

Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Jul 20, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

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Make every day exceptional as a Hospitalist.

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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Observation, Nurse Practitioner (NIGHTS)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 20, 2025

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Pulmonary Critical Care

Company: St. Luke’s University Health Network

Location: Phillipsburg, New Jersey

Posted Jul 20, 2025

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Physical Therapist Assistant (PTA) - Mercy Rehab OKC South - PRN

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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Observation, Physician Assistant (NIGHTS)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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RWJBarnabas Health is seeking Diagnostic Radiologists in Livingston, New Jersey!

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Jul 20, 2025

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Primary Care Physician- Valhalla, NY

Company: Northwell Health Physician Partners

Location: Valhalla, New York

Posted Jul 20, 2025

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Director of Stroke and Vascular Neurology - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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Physical Therapist (PT) - Mercy Rehab OKC South - PRN

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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