Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

401(k) full time be or bc

Hospitalist, Clinical Assistant Professor, Internal Medicine, Hospitalist Medicine (164392)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Jul 20, 2025

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relocation assistance health system full time

Emergency Medicine Physician at Neighborhood Hospitals

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 20, 2025

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sign-on bonus hospital health system

Trauma and Acute Care Surgeon, Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jul 20, 2025

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sign-on bonus tuition reimbursement full time

Concierge Family Medicine and Pediatrics - Physician - Hudson Yards - Manhattan, NY

Company: Mount Sinai Health System

Location: New York, New York

Posted Jul 20, 2025

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Working Chef

Company: Rustik Tavern

Location: Brooklyn, NY

Posted Jul 20, 2025

In this role, you will be responsible for creating delicious dishes, managing kitchen operations, and ensuring that our guests have an unforgettable dining…

View Details Apply on SimplyHired
relocation assistance loan repayment program health system

Gynecologic Oncologist - Saint Luke's Health System - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jul 20, 2025

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health system full time be or bc

Physician Advisor

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Jul 20, 2025

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health system full time be or bc

Plastic Surgeon – Breast Reconstruction

Company: AtlantiCare

Location: Southern New Jersey

Posted Jul 20, 2025

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health system full time be or bc

System Medical Director, Neurosciences Service Line

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jul 20, 2025

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hospital full time

Nocturnist Critical Care Physician Assistant Needed for Elliot Health System, Manchester NH (1-hr to Boston)

Company: Elliot Health System

Location: Manchester, New Hampshire

Posted Jul 20, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan repayment program

Cardiothoracic Surgeon

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 20, 2025

View Details Apply on healthecareers.com
parental leave tuition reimbursement clinic

Medical Assistant - Oncology & Hematology - OKC South

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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